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Re: GIS App Does Not Load and Just Hangs

 

Hi Lorill,

I'm looking into this issue, but it might not be fixed until the beginning
of next week. I'll keep you updated.

-- 
Bjørn Sandvik
GIS developer, DHIS 2
University of Oslo
www.dhis2.org

On Thu, Jun 22, 2017 at 9:06 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:

> Hi Jan,
>
> I am resurrecting this post as we have upgraded the instance we were
> having issues with to 2.24. The good news is that this has fixed the issue
> on that particular instance.
>
> The bad news is that the GIS app is broken on another one of our instances
> after the upgrade to 2.24:
>
> Version:
>     2.24
> Build revision:
>     381c984
> Build date:
>     2017-06-08 06:21
>
> The app hangs and has the JS error: 414 Request-URI Too Large. I will
> paste the request post from the JS console that returns this at the end of
> the email, you can see it is also very large. So now instead of a timeout,
> there is just too much data to return.
>
> Would it be possible to provide a fix for this?
>
> Please let me know. Thanks,
>
> Lorill
>
>
> https://<server-name>/api/optionSets.json?fields=id,
> displayName%7Crename(name),version,options%5Bcode,
> displayName%7Crename(name)%5D&paging=false&filter=id:eq:
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> sslZbHE4x2W&filter=id:eq:iyxDXI6L0kY&_dc=1498157510746
>
> On Tue, Aug 23, 2016 at 9:56 AM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>
>> Hi Jan,
>>
>> I am just following up on the developer list thread with our offline
>> discussions for everyone's benefit. I've pasted your response below. We
>> will upgrade to 2.24 to fix this issue.
>>
>> Cheers,
>>
>> Lorill
>>
>> On Tue, Aug 23, 2016 at 1:00 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>  wrote:
>>
>>> Hi Lorill,
>>>
>>> Yes, we have done some testing and it seems nothing is wrong with your
>>> data or the GIS app.
>>>
>>> Turns out the way optionsets are handled on the server is not at all
>>> optimised in 2.22, but this has been taken care of in 2.24. The initial
>>> optionsets request that the GIS app does (which times out for you in 2.22)
>>> should load in less than a second in 2.24..
>>>
>>> I have talked to the backend guys and they say that this is
>>> unfortunately not a simple backport to 2.22. Any chance you could upgrade
>>> to 2.24? That will also provide you with a lot of nice new GIS
>>> functionality, like clustering of (millions of) events, access to Google
>>> Earth Engine layers etc.
>>>
>>> Jan
>>>
>>
>> On Tue, Aug 16, 2016 at 10:20 AM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>
>>> Hi Jan,
>>>
>>> I am checking with the team that owns this instance for permission to
>>> share the database with you and will get back to you.
>>>
>>> Thanks,
>>>
>>> Lorill
>>>
>>> On Tue, Aug 16, 2016 at 12:45 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>> wrote:
>>>
>>>> Hi Lorill,
>>>>
>>>> We are looking into ways to speed up the loading of option sets. Any
>>>> chance you could share a sample database privately so we can test it
>>>> properly?
>>>>
>>>> Jan
>>>>
>>>> On 16 August 2016 at 00:42, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Do you have any suggestions for this issue? We're currently blocked
>>>>> and not able to use the GIS app on this instance.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Lorill
>>>>>
>>>>> On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> In a separate thread "GIS Google Maps Error" I had mentioned we are
>>>>>> having an issue with one of our instances where the GIS app will not load
>>>>>> and just hangs.
>>>>>>
>>>>>> After much investigation, we have tracked this down to one of the api
>>>>>> calls that DHIS 2 is doing when loading the app to retrieve option sets.
>>>>>>
>>>>>> When viewing the browser network JS console, there is a call to
>>>>>> /optionSets. It takes too long and times out (it gets cancelled). I've
>>>>>> pasted the api call below. The result is that the GIS app just hangs and
>>>>>> never loads.
>>>>>>
>>>>>> Further investigating, it looks like EXTJS has a default timeout of
>>>>>> 30s which explains the timeout from within the DHIS 2 code. Performing the
>>>>>> request outside of the DHIS 2 app returns OK, although the call takes
>>>>>> almost 80 seconds to return.
>>>>>>
>>>>>> By the way, the instance has the DHIS 2 server setting of "no cache",
>>>>>> I have used the Browser Cache Cleaner within DHIS 2, and also manually
>>>>>> cleared the cache in my browser.
>>>>>>
>>>>>> I have also made a copy of the database locally, and am running the
>>>>>> instance directly via Tomcat (no NGINX). I can sporadically recreate this
>>>>>> as the return time for the call to optionSets is close to 30 seconds.
>>>>>> Please see my two screenshots with the same url locally:
>>>>>>
>>>>>>    - when /optionSets returns under 30 seconds, the GIS app loads
>>>>>>    properly
>>>>>>    - when /optionSets returns over 30 seconds, the GIS app hangs
>>>>>>
>>>>>> One odd thing is that the api call being used locally for optionSets
>>>>>> is slightly different than the one on the server, although they are both
>>>>>> running the exact version / revision of DHIS 2 and I am calling the same
>>>>>> url.
>>>>>>
>>>>>> We are using 2.22 R 22089.
>>>>>>
>>>>>> Any help would be appreciated!
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Lorill
>>>>>>
>>>>>> ------------
>>>>>>
>>>>>> *On Server:*
>>>>>>
>>>>>> url: https://[server]/dhis-web-mapping/index.html
>>>>>>
>>>>>> /api/optionSets.json?fields=id,displayName|rename(name),vers
>>>>>> ion,options[code,displayName|rename(name)]&paging=false&_dc=
>>>>>> 1470939760248
>>>>>>
>>>>>> *(*Cancelled at 30.00s) See screenshot
>>>>>>
>>>>>> When loading this url directly, it takes 79 seconds to return and the
>>>>>> response is very large
>>>>>>
>>>>>> *On Localhost:*
>>>>>>
>>>>>> url: http://localhost:8090/dhis/dhis-web-mapping/index.html
>>>>>>
>>>>>> /api/optionSets.json?fields=id,version&paging=false&_dc=1470934124633
>>>>>>
>>>>>>    - app loads when api call returns in 22.25 seconds
>>>>>>    - app hang when api call cancelled at 30 seconds
>>>>>>
>>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Jan Henrik Øverland
>>>> Software developer, DHIS 2
>>>> University of Oslo
>>>> http://www.dhis2.org <https://www.dhis2.org/>
>>>>
>>>
>>>
>>
>
>
> --
> Lorill Crees
> Project Leader / Senior Developer
> 2Paths Solutions Ltd. <http://www.2paths.com>
>
> lcrees@xxxxxxxxxx
> skype: lorill2paths
> (604) 689-4123 x 15 <(604)%20689-4123>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Bjørn Sandvik
GIS developer, DHIS 2
University of Oslo
www.dhis2.org

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References