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Re: GIS App Does Not Load and Just Hangs

 

Thanks Bjørn!

On Fri, Jun 23, 2017 at 2:30 AM, Bjørn Sandvik <bjorn@xxxxxxxxx> wrote:

> Hi Lorill,
>
> I'm looking into this issue, but it might not be fixed until the beginning
> of next week. I'll keep you updated.
>
> --
> Bjørn Sandvik
> GIS developer, DHIS 2
> University of Oslo
> www.dhis2.org
>
> On Thu, Jun 22, 2017 at 9:06 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>
>> Hi Jan,
>>
>> I am resurrecting this post as we have upgraded the instance we were
>> having issues with to 2.24. The good news is that this has fixed the issue
>> on that particular instance.
>>
>> The bad news is that the GIS app is broken on another one of our
>> instances after the upgrade to 2.24:
>>
>> Version:
>>     2.24
>> Build revision:
>>     381c984
>> Build date:
>>     2017-06-08 06:21
>>
>> The app hangs and has the JS error: 414 Request-URI Too Large. I will
>> paste the request post from the JS console that returns this at the end of
>> the email, you can see it is also very large. So now instead of a timeout,
>> there is just too much data to return.
>>
>> Would it be possible to provide a fix for this?
>>
>> Please let me know. Thanks,
>>
>> Lorill
>>
>>
>> https://<server-name>/api/optionSets.json?fields=id,displayN
>> ame%7Crename(name),version,options%5Bcode,displayName%
>> 7Crename(name)%5D&paging=false&filter=id:eq:HsQbnr7frPR
>> &filter=id:eq:NWWliV8YUoi&filter=id:eq:zreoYAeL4se&
>> filter=id:eq:g3fJGbjclCi&filter=id:eq:V0ZrMeouauu&
>> filter=id:eq:RSa4QWOp1xb&filter=id:eq:BJ0xmmX95VH&
>> filter=id:eq:KSykur07poL&filter=id:eq:nUs3C54rmxV&
>> filter=id:eq:yhHAPzjqLgI&filter=id:eq:Ih9Z8rWENAA&
>> filter=id:eq:vtI4tXH7HG7&filter=id:eq:EdNbrrYuuwQ&
>> filter=id:eq:rnEcrvLV6YL&filter=id:eq:ePBCSObU4Cg&
>> filter=id:eq:yNOsQc2aJRa&filter=id:eq:bdsPqG4rRgZ&
>> filter=id:eq:tVhbOtMluuV&filter=id:eq:IJMB1cDaebI&
>> filter=id:eq:NP7zXkFzGmu&filter=id:eq:dBNwlgijLQI&
>> filter=id:eq:u0BKCR3ahUW&filter=id:eq:hxo643clGqk&
>> filter=id:eq:NJZIi5KxaYM&filter=id:eq:w38UzxarInJ&
>> filter=id:eq:rtKSdYiMZXe&filter=id:eq:i9eg65FgeIN&
>> filter=id:eq:s8MCwOirWL7&filter=id:eq:fngprl59axb&
>> filter=id:eq:Bvy8V3uu9c0&filter=id:eq:MOCcP2jU65M&
>> filter=id:eq:rsHdA5zYF5i&filter=id:eq:rm9IydKAPf8&
>> filter=id:eq:eXm89TOsG4F&filter=id:eq:prxV8RtoG8Z&
>> filter=id:eq:botFSpmMRzP&filter=id:eq:JnrAUI9wehq&
>> filter=id:eq:ZaYc0F2yc6H&filter=id:eq:dwwAzRpPozI&
>> filter=id:eq:jSpX2AbfsE6&filter=id:eq:hplXOdAyYhU&
>> filter=id:eq:rPOZF9lkkTw&filter=id:eq:mrmEOF6mRGo&
>> filter=id:eq:CEdbyqb8LWH&filter=id:eq:CdmiBEeX5sn&
>> filter=id:eq:k1eHtWP64iy&filter=id:eq:PohifpaOIWn&
>> filter=id:eq:c2lm8Upgf4W&filter=id:eq:Sp6T8IL5GTP&
>> filter=id:eq:hHtWtVSl6xe&filter=id:eq:acriRgW3nqw&
>> filter=id:eq:q2sZ99lX364&filter=id:eq:vWGBP1oWfCH&
>> filter=id:eq:DSwzHoodD0h&filter=id:eq:OHL6f2vqSsh&
>> filter=id:eq:MYO9g3kIza1&filter=id:eq:Atgc4RpACma&
>> filter=id:eq:odya6wqSGA4&filter=id:eq:GDRceded1VM&
>> filter=id:eq:dwocU7uH0c3&filter=id:eq:q4CEwx8N9fZ&
>> filter=id:eq:J77ssRrCaiB&filter=id:eq:SOc0IWj6pOj&
>> filter=id:eq:f4rS30tZx6w&filter=id:eq:QEdVicjWosN&
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>> filter=id:eq:yvsMr1TAdiO&filter=id:eq:yQFE92A304g&
>> filter=id:eq:YSfIhzRLcx5&filter=id:eq:V779kOzWZM4&
>> filter=id:eq:PWrx7WTAdeQ&filter=id:eq:HjcDxsYNoF2&
>> filter=id:eq:AFxufVyhOgO&filter=id:eq:FR9d7ym06gB&
>> filter=id:eq:DkwCqXX8WIY&filter=id:eq:Z262xp0gPbe&
>> filter=id:eq:QrqwTLHYQOs&filter=id:eq:h76ekb4GBK0&
>> filter=id:eq:BQsQM9mpAa0&filter=id:eq:Ccy8kbOJAoi&
>> filter=id:eq:xB2rOmtTS4o&filter=id:eq:ETahPRNE2nx&
>> filter=id:eq:BQaKT4QmcBQ&filter=id:eq:SIo9KfmASeW&
>> filter=id:eq:BwedSzl8jE6&filter=id:eq:QVsIPjoWEL3&
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>> filter=id:eq:cyf2ls7j8w6&filter=id:eq:HkcqU6ycKyX&
>> filter=id:eq:L6VSS9CqIDX&filter=id:eq:JneyfZ4R0N9&
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>> filter=id:eq:z4DjgmlS0TS&filter=id:eq:Vj6PlOd7k2F&
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>> filter=id:eq:wlS2aJQw5sw&filter=id:eq:iPTCccx8CKv&
>> filter=id:eq:j6m1X5iu3Zg&filter=id:eq:HhFvAgqLa9e&
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>> filter=id:eq:sy9cZVsORDP&filter=id:eq:UXhtn4Gnq3s&
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>> filter=id:eq:oDRW6YsEMS6&filter=id:eq:XwuJJ3nfTZz&
>> filter=id:eq:o7ASUTDF28x&filter=id:eq:PpnVJwcjiCo&
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>> filter=id:eq:E37dhcxE1Ph&filter=id:eq:AlZ83zlsj3F&
>> filter=id:eq:g2gntwtNaho&filter=id:eq:sWSnHGEHtFr&
>> filter=id:eq:bawIcNe1T4k&filter=id:eq:KjH8WlmYWdV&
>> filter=id:eq:pEPVt9v4HaM&filter=id:eq:DBhJz6VDIKb&
>> filter=id:eq:vqrJdbxqLMA&filter=id:eq:Xym0UFhmCCg&
>> filter=id:eq:N6CXLFwEqzK&filter=id:eq:QKYDYcilBYY&
>> filter=id:eq:hNrotVJxCCS&filter=id:eq:xULARuuq3GB&
>> filter=id:eq:GioHyjxdEDp&filter=id:eq:d6MmeQtMBIW&
>> filter=id:eq:IerPVOlkMjv&filter=id:eq:ph7i23UtIXX&
>> filter=id:eq:GBMcr0bg2pj&filter=id:eq:EDGRpmd6qv8&
>> filter=id:eq:haJtVF1MNwx&filter=id:eq:kaSqFrTBYrd&
>> filter=id:eq:AN8FTIACeRD&filter=id:eq:l3yXUMz5UgT&
>> filter=id:eq:YA7ucrkJHpG&filter=id:eq:wH13kAssXvS&
>> filter=id:eq:vmd5XC0nfd1&filter=id:eq:fNs58YoKNtZ&
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>> filter=id:eq:VSVqcKwiS9Y&filter=id:eq:JK1A9m2Q4lc&
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>> filter=id:eq:jNll7XdVA4b&filter=id:eq:FguNWaLtyoo&
>> filter=id:eq:ylWcEvFd2Fp&filter=id:eq:C711b1WAfpi&
>> filter=id:eq:e2dh4gOjU6L&filter=id:eq:KCF0QvWXUYP&
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>> filter=id:eq:cDLcbRe8phr&filter=id:eq:HWbvCfDG5lQ&
>> filter=id:eq:DEQPXgT7mE8&filter=id:eq:lBmbdU3rs0U&
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>> filter=id:eq:hEsIWSORFq4&filter=id:eq:z8Z502Xl2MJ&
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>> filter=id:eq:eEsSdvziVi0&filter=id:eq:kGH6e53QZKA&
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>> filter=id:eq:qd3pDQmzaOp&filter=id:eq:zUzhYnIBgEG&
>> filter=id:eq:GCMjoW62AXt&filter=id:eq:vrRHamUr2lM&
>> filter=id:eq:YqWnxtDJ27L&filter=id:eq:PzHJ6CY0eEV&
>> filter=id:eq:rft9IfuCmil&filter=id:eq:w9x6l81DeVe&
>> filter=id:eq:ZwB8r3VHw8T&filter=id:eq:apDJ9tXSgRO&
>> filter=id:eq:oAe67pLsgD0&filter=id:eq:OO0u6W3OSKX&
>> filter=id:eq:F3Vx1wz3DdF&filter=id:eq:phXchzFI2nP&
>> filter=id:eq:ooYMC6q10Sd&filter=id:eq:mNjQhHpIztt&
>> filter=id:eq:inAYQzgk6Tw&filter=id:eq:eBNb9zJEzwl&
>> filter=id:eq:FDykBf7U53U&filter=id:eq:LAfFy7Dfn9b&
>> filter=id:eq:DNNDuMarrTa&filter=id:eq:KzueGxDFdXt&
>> filter=id:eq:fjhgUO2cmjJ&filter=id:eq:HIK6vslLWSu&
>> filter=id:eq:HOq5sMnGJvy&filter=id:eq:fsmVSzXb2nK&
>> filter=id:eq:AqXustjoiKJ&filter=id:eq:AvtBuUv3qIE&
>> filter=id:eq:ysz0sGR0jkx&filter=id:eq:uEjUqOX5vMQ&
>> filter=id:eq:nW5wlOTIF1y&filter=id:eq:tsGMve5rScN&
>> filter=id:eq:vqf332KzraG&filter=id:eq:bI9r2vMcpk9&
>> filter=id:eq:rdgaXwBcFtA&filter=id:eq:XSaCwzHEyQQ&
>> filter=id:eq:yvqecvqaZMu&filter=id:eq:UVcmHaBcRfM&
>> filter=id:eq:d2zXBwXSff6&filter=id:eq:fuxa4u5CtJE&
>> filter=id:eq:UToIBVkohom&filter=id:eq:V61JAGSXUIS&
>> filter=id:eq:deQjJzY2RHN&filter=id:eq:AvXCzIY4SqC&
>> filter=id:eq:RicNFkJwsvu&filter=id:eq:sslZbHE4x2W&
>> filter=id:eq:iyxDXI6L0kY&_dc=1498157510746
>>
>> On Tue, Aug 23, 2016 at 9:56 AM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>
>>> Hi Jan,
>>>
>>> I am just following up on the developer list thread with our offline
>>> discussions for everyone's benefit. I've pasted your response below. We
>>> will upgrade to 2.24 to fix this issue.
>>>
>>> Cheers,
>>>
>>> Lorill
>>>
>>> On Tue, Aug 23, 2016 at 1:00 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>  wrote:
>>>
>>>> Hi Lorill,
>>>>
>>>> Yes, we have done some testing and it seems nothing is wrong with your
>>>> data or the GIS app.
>>>>
>>>> Turns out the way optionsets are handled on the server is not at all
>>>> optimised in 2.22, but this has been taken care of in 2.24. The initial
>>>> optionsets request that the GIS app does (which times out for you in 2.22)
>>>> should load in less than a second in 2.24..
>>>>
>>>> I have talked to the backend guys and they say that this is
>>>> unfortunately not a simple backport to 2.22. Any chance you could upgrade
>>>> to 2.24? That will also provide you with a lot of nice new GIS
>>>> functionality, like clustering of (millions of) events, access to Google
>>>> Earth Engine layers etc.
>>>>
>>>> Jan
>>>>
>>>
>>> On Tue, Aug 16, 2016 at 10:20 AM, Lorill Crees <lcrees@xxxxxxxxxx>
>>> wrote:
>>>
>>>> Hi Jan,
>>>>
>>>> I am checking with the team that owns this instance for permission to
>>>> share the database with you and will get back to you.
>>>>
>>>> Thanks,
>>>>
>>>> Lorill
>>>>
>>>> On Tue, Aug 16, 2016 at 12:45 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>> wrote:
>>>>
>>>>> Hi Lorill,
>>>>>
>>>>> We are looking into ways to speed up the loading of option sets. Any
>>>>> chance you could share a sample database privately so we can test it
>>>>> properly?
>>>>>
>>>>> Jan
>>>>>
>>>>> On 16 August 2016 at 00:42, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> Do you have any suggestions for this issue? We're currently blocked
>>>>>> and not able to use the GIS app on this instance.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Lorill
>>>>>>
>>>>>> On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> In a separate thread "GIS Google Maps Error" I had mentioned we are
>>>>>>> having an issue with one of our instances where the GIS app will not load
>>>>>>> and just hangs.
>>>>>>>
>>>>>>> After much investigation, we have tracked this down to one of the
>>>>>>> api calls that DHIS 2 is doing when loading the app to retrieve option
>>>>>>> sets.
>>>>>>>
>>>>>>> When viewing the browser network JS console, there is a call to
>>>>>>> /optionSets. It takes too long and times out (it gets cancelled). I've
>>>>>>> pasted the api call below. The result is that the GIS app just hangs and
>>>>>>> never loads.
>>>>>>>
>>>>>>> Further investigating, it looks like EXTJS has a default timeout of
>>>>>>> 30s which explains the timeout from within the DHIS 2 code. Performing the
>>>>>>> request outside of the DHIS 2 app returns OK, although the call takes
>>>>>>> almost 80 seconds to return.
>>>>>>>
>>>>>>> By the way, the instance has the DHIS 2 server setting of "no
>>>>>>> cache", I have used the Browser Cache Cleaner within DHIS 2, and also
>>>>>>> manually cleared the cache in my browser.
>>>>>>>
>>>>>>> I have also made a copy of the database locally, and am running the
>>>>>>> instance directly via Tomcat (no NGINX). I can sporadically recreate this
>>>>>>> as the return time for the call to optionSets is close to 30 seconds.
>>>>>>> Please see my two screenshots with the same url locally:
>>>>>>>
>>>>>>>    - when /optionSets returns under 30 seconds, the GIS app loads
>>>>>>>    properly
>>>>>>>    - when /optionSets returns over 30 seconds, the GIS app hangs
>>>>>>>
>>>>>>> One odd thing is that the api call being used locally for optionSets
>>>>>>> is slightly different than the one on the server, although they are both
>>>>>>> running the exact version / revision of DHIS 2 and I am calling the same
>>>>>>> url.
>>>>>>>
>>>>>>> We are using 2.22 R 22089.
>>>>>>>
>>>>>>> Any help would be appreciated!
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Lorill
>>>>>>>
>>>>>>> ------------
>>>>>>>
>>>>>>> *On Server:*
>>>>>>>
>>>>>>> url: https://[server]/dhis-web-mapping/index.html
>>>>>>>
>>>>>>> /api/optionSets.json?fields=id,displayName|rename(name),vers
>>>>>>> ion,options[code,displayName|rename(name)]&paging=false&_dc=
>>>>>>> 1470939760248
>>>>>>>
>>>>>>> *(*Cancelled at 30.00s) See screenshot
>>>>>>>
>>>>>>> When loading this url directly, it takes 79 seconds to return and
>>>>>>> the response is very large
>>>>>>>
>>>>>>> *On Localhost:*
>>>>>>>
>>>>>>> url: http://localhost:8090/dhis/dhis-web-mapping/index.html
>>>>>>>
>>>>>>> /api/optionSets.json?fields=id,version&paging=false&_dc=1470
>>>>>>> 934124633
>>>>>>>
>>>>>>>    - app loads when api call returns in 22.25 seconds
>>>>>>>    - app hang when api call cancelled at 30 seconds
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Jan Henrik Øverland
>>>>> Software developer, DHIS 2
>>>>> University of Oslo
>>>>> http://www.dhis2.org <https://www.dhis2.org/>
>>>>>
>>>>
>>>>
>>>
>>
>>
>> --
>> Lorill Crees
>> Project Leader / Senior Developer
>> 2Paths Solutions Ltd. <http://www.2paths.com>
>>
>> lcrees@xxxxxxxxxx
>> skype: lorill2paths
>> (604) 689-4123 x 15 <(604)%20689-4123>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-devs
>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-devs
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Bjørn Sandvik
> GIS developer, DHIS 2
> University of Oslo
> www.dhis2.org
>



-- 
Lorill Crees
Project Leader / Senior Developer
2Paths Solutions Ltd. <http://www.2paths.com>

lcrees@xxxxxxxxxx
skype: lorill2paths
(604) 689-4123 x 15

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