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Re: GIS App Does Not Load and Just Hangs

 

Hi Lorill,

I've pushed a fix for GIS App 2.24, it should display "Loading: GIS app
v24.0.5" in the browser console when you start it.

Could you please check if it solves your problem?

Cheers,
Bjørn

-- 
Bjørn Sandvik
GIS developer, DHIS 2
University of Oslo
www.dhis2.org



On Fri, Jun 23, 2017 at 8:28 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:

> Thanks Bjørn!
>
> On Fri, Jun 23, 2017 at 2:30 AM, Bjørn Sandvik <bjorn@xxxxxxxxx> wrote:
>
>> Hi Lorill,
>>
>> I'm looking into this issue, but it might not be fixed until the
>> beginning of next week. I'll keep you updated.
>>
>> --
>> Bjørn Sandvik
>> GIS developer, DHIS 2
>> University of Oslo
>> www.dhis2.org
>>
>> On Thu, Jun 22, 2017 at 9:06 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>
>>> Hi Jan,
>>>
>>> I am resurrecting this post as we have upgraded the instance we were
>>> having issues with to 2.24. The good news is that this has fixed the issue
>>> on that particular instance.
>>>
>>> The bad news is that the GIS app is broken on another one of our
>>> instances after the upgrade to 2.24:
>>>
>>> Version:
>>>     2.24
>>> Build revision:
>>>     381c984
>>> Build date:
>>>     2017-06-08 06:21
>>>
>>> The app hangs and has the JS error: 414 Request-URI Too Large. I will
>>> paste the request post from the JS console that returns this at the end of
>>> the email, you can see it is also very large. So now instead of a timeout,
>>> there is just too much data to return.
>>>
>>> Would it be possible to provide a fix for this?
>>>
>>> Please let me know. Thanks,
>>>
>>> Lorill
>>>
>>>
>>> https://<server-name>/api/optionSets.json?fields=id,displayN
>>> ame%7Crename(name),version,options%5Bcode,displayName%7Crena
>>> me(name)%5D&paging=false&filter=id:eq:HsQbnr7frPR&
>>> filter=id:eq:NWWliV8YUoi&filter=id:eq:zreoYAeL4se&filter=id:
>>> eq:g3fJGbjclCi&filter=id:eq:V0ZrMeouauu&filter=id:eq:
>>> RSa4QWOp1xb&filter=id:eq:BJ0xmmX95VH&filter=id:eq:
>>> KSykur07poL&filter=id:eq:nUs3C54rmxV&filter=id:eq:
>>> yhHAPzjqLgI&filter=id:eq:Ih9Z8rWENAA&filter=id:eq:
>>> vtI4tXH7HG7&filter=id:eq:EdNbrrYuuwQ&filter=id:eq:
>>> rnEcrvLV6YL&filter=id:eq:ePBCSObU4Cg&filter=id:eq:
>>> yNOsQc2aJRa&filter=id:eq:bdsPqG4rRgZ&filter=id:eq:
>>> tVhbOtMluuV&filter=id:eq:IJMB1cDaebI&filter=id:eq:
>>> NP7zXkFzGmu&filter=id:eq:dBNwlgijLQI&filter=id:eq:
>>> u0BKCR3ahUW&filter=id:eq:hxo643clGqk&filter=id:eq:
>>> NJZIi5KxaYM&filter=id:eq:w38UzxarInJ&filter=id:eq:
>>> rtKSdYiMZXe&filter=id:eq:i9eg65FgeIN&filter=id:eq:
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>>> AypCCnndf5I&filter=id:eq:MJuyjt3uKBt&filter=id:eq:
>>> bXA7EcGDrV7&filter=id:eq:Piue6t3KpQa&filter=id:eq:
>>> HKyHhGACBMo&filter=id:eq:QDItYjEcmgn&filter=id:eq:
>>> UrFbzUEAHqM&filter=id:eq:U8M9h6bdBZ6&filter=id:eq:
>>> GA4EkeBpRJL&filter=id:eq:DgYHaRddkNh&filter=id:eq:
>>> E37dhcxE1Ph&filter=id:eq:AlZ83zlsj3F&filter=id:eq:
>>> g2gntwtNaho&filter=id:eq:sWSnHGEHtFr&filter=id:eq:
>>> bawIcNe1T4k&filter=id:eq:KjH8WlmYWdV&filter=id:eq:
>>> pEPVt9v4HaM&filter=id:eq:DBhJz6VDIKb&filter=id:eq:
>>> vqrJdbxqLMA&filter=id:eq:Xym0UFhmCCg&filter=id:eq:
>>> N6CXLFwEqzK&filter=id:eq:QKYDYcilBYY&filter=id:eq:
>>> hNrotVJxCCS&filter=id:eq:xULARuuq3GB&filter=id:eq:
>>> GioHyjxdEDp&filter=id:eq:d6MmeQtMBIW&filter=id:eq:
>>> IerPVOlkMjv&filter=id:eq:ph7i23UtIXX&filter=id:eq:
>>> GBMcr0bg2pj&filter=id:eq:EDGRpmd6qv8&filter=id:eq:
>>> haJtVF1MNwx&filter=id:eq:kaSqFrTBYrd&filter=id:eq:
>>> AN8FTIACeRD&filter=id:eq:l3yXUMz5UgT&filter=id:eq:
>>> YA7ucrkJHpG&filter=id:eq:wH13kAssXvS&filter=id:eq:
>>> vmd5XC0nfd1&filter=id:eq:fNs58YoKNtZ&filter=id:eq:
>>> FghF6JyNzHq&filter=id:eq:BZpNRDPeRpn&filter=id:eq:
>>> VSVqcKwiS9Y&filter=id:eq:JK1A9m2Q4lc&filter=id:eq:
>>> mNUeA5SpBgq&filter=id:eq:aqwBudyNGwZ&filter=id:eq:
>>> h3lLfuwK3sk&filter=id:eq:z8srard2HzQ&filter=id:eq:
>>> jNll7XdVA4b&filter=id:eq:FguNWaLtyoo&filter=id:eq:
>>> ylWcEvFd2Fp&filter=id:eq:C711b1WAfpi&filter=id:eq:
>>> e2dh4gOjU6L&filter=id:eq:KCF0QvWXUYP&filter=id:eq:
>>> ZS6W5aiEP0a&filter=id:eq:eafJQLtV5Wh&filter=id:eq:
>>> cDLcbRe8phr&filter=id:eq:HWbvCfDG5lQ&filter=id:eq:
>>> DEQPXgT7mE8&filter=id:eq:lBmbdU3rs0U&filter=id:eq:
>>> GgRkaRgPVN2&filter=id:eq:YLWwABqtut7&filter=id:eq:
>>> hEsIWSORFq4&filter=id:eq:z8Z502Xl2MJ&filter=id:eq:
>>> JK1r0tVfU2s&filter=id:eq:wszIUV1DhIH&filter=id:eq:
>>> eEsSdvziVi0&filter=id:eq:kGH6e53QZKA&filter=id:eq:
>>> BExkImj5l3z&filter=id:eq:kucS5IzbNHX&filter=id:eq:
>>> qd3pDQmzaOp&filter=id:eq:zUzhYnIBgEG&filter=id:eq:
>>> GCMjoW62AXt&filter=id:eq:vrRHamUr2lM&filter=id:eq:
>>> YqWnxtDJ27L&filter=id:eq:PzHJ6CY0eEV&filter=id:eq:
>>> rft9IfuCmil&filter=id:eq:w9x6l81DeVe&filter=id:eq:
>>> ZwB8r3VHw8T&filter=id:eq:apDJ9tXSgRO&filter=id:eq:
>>> oAe67pLsgD0&filter=id:eq:OO0u6W3OSKX&filter=id:eq:
>>> F3Vx1wz3DdF&filter=id:eq:phXchzFI2nP&filter=id:eq:
>>> ooYMC6q10Sd&filter=id:eq:mNjQhHpIztt&filter=id:eq:
>>> inAYQzgk6Tw&filter=id:eq:eBNb9zJEzwl&filter=id:eq:
>>> FDykBf7U53U&filter=id:eq:LAfFy7Dfn9b&filter=id:eq:
>>> DNNDuMarrTa&filter=id:eq:KzueGxDFdXt&filter=id:eq:
>>> fjhgUO2cmjJ&filter=id:eq:HIK6vslLWSu&filter=id:eq:
>>> HOq5sMnGJvy&filter=id:eq:fsmVSzXb2nK&filter=id:eq:
>>> AqXustjoiKJ&filter=id:eq:AvtBuUv3qIE&filter=id:eq:
>>> ysz0sGR0jkx&filter=id:eq:uEjUqOX5vMQ&filter=id:eq:
>>> nW5wlOTIF1y&filter=id:eq:tsGMve5rScN&filter=id:eq:
>>> vqf332KzraG&filter=id:eq:bI9r2vMcpk9&filter=id:eq:
>>> rdgaXwBcFtA&filter=id:eq:XSaCwzHEyQQ&filter=id:eq:
>>> yvqecvqaZMu&filter=id:eq:UVcmHaBcRfM&filter=id:eq:
>>> d2zXBwXSff6&filter=id:eq:fuxa4u5CtJE&filter=id:eq:
>>> UToIBVkohom&filter=id:eq:V61JAGSXUIS&filter=id:eq:
>>> deQjJzY2RHN&filter=id:eq:AvXCzIY4SqC&filter=id:eq:
>>> RicNFkJwsvu&filter=id:eq:sslZbHE4x2W&filter=id:eq:
>>> iyxDXI6L0kY&_dc=1498157510746
>>>
>>> On Tue, Aug 23, 2016 at 9:56 AM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>
>>>> Hi Jan,
>>>>
>>>> I am just following up on the developer list thread with our offline
>>>> discussions for everyone's benefit. I've pasted your response below. We
>>>> will upgrade to 2.24 to fix this issue.
>>>>
>>>> Cheers,
>>>>
>>>> Lorill
>>>>
>>>> On Tue, Aug 23, 2016 at 1:00 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>>  wrote:
>>>>
>>>>> Hi Lorill,
>>>>>
>>>>> Yes, we have done some testing and it seems nothing is wrong with your
>>>>> data or the GIS app.
>>>>>
>>>>> Turns out the way optionsets are handled on the server is not at all
>>>>> optimised in 2.22, but this has been taken care of in 2.24. The initial
>>>>> optionsets request that the GIS app does (which times out for you in 2.22)
>>>>> should load in less than a second in 2.24..
>>>>>
>>>>> I have talked to the backend guys and they say that this is
>>>>> unfortunately not a simple backport to 2.22. Any chance you could upgrade
>>>>> to 2.24? That will also provide you with a lot of nice new GIS
>>>>> functionality, like clustering of (millions of) events, access to Google
>>>>> Earth Engine layers etc.
>>>>>
>>>>> Jan
>>>>>
>>>>
>>>> On Tue, Aug 16, 2016 at 10:20 AM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>> wrote:
>>>>
>>>>> Hi Jan,
>>>>>
>>>>> I am checking with the team that owns this instance for permission to
>>>>> share the database with you and will get back to you.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Lorill
>>>>>
>>>>> On Tue, Aug 16, 2016 at 12:45 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>>> Hi Lorill,
>>>>>>
>>>>>> We are looking into ways to speed up the loading of option sets. Any
>>>>>> chance you could share a sample database privately so we can test it
>>>>>> properly?
>>>>>>
>>>>>> Jan
>>>>>>
>>>>>> On 16 August 2016 at 00:42, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Do you have any suggestions for this issue? We're currently blocked
>>>>>>> and not able to use the GIS app on this instance.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Lorill
>>>>>>>
>>>>>>> On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> In a separate thread "GIS Google Maps Error" I had mentioned we are
>>>>>>>> having an issue with one of our instances where the GIS app will not load
>>>>>>>> and just hangs.
>>>>>>>>
>>>>>>>> After much investigation, we have tracked this down to one of the
>>>>>>>> api calls that DHIS 2 is doing when loading the app to retrieve option
>>>>>>>> sets.
>>>>>>>>
>>>>>>>> When viewing the browser network JS console, there is a call to
>>>>>>>> /optionSets. It takes too long and times out (it gets cancelled). I've
>>>>>>>> pasted the api call below. The result is that the GIS app just hangs and
>>>>>>>> never loads.
>>>>>>>>
>>>>>>>> Further investigating, it looks like EXTJS has a default timeout of
>>>>>>>> 30s which explains the timeout from within the DHIS 2 code. Performing the
>>>>>>>> request outside of the DHIS 2 app returns OK, although the call takes
>>>>>>>> almost 80 seconds to return.
>>>>>>>>
>>>>>>>> By the way, the instance has the DHIS 2 server setting of "no
>>>>>>>> cache", I have used the Browser Cache Cleaner within DHIS 2, and also
>>>>>>>> manually cleared the cache in my browser.
>>>>>>>>
>>>>>>>> I have also made a copy of the database locally, and am running the
>>>>>>>> instance directly via Tomcat (no NGINX). I can sporadically recreate this
>>>>>>>> as the return time for the call to optionSets is close to 30 seconds.
>>>>>>>> Please see my two screenshots with the same url locally:
>>>>>>>>
>>>>>>>>    - when /optionSets returns under 30 seconds, the GIS app loads
>>>>>>>>    properly
>>>>>>>>    - when /optionSets returns over 30 seconds, the GIS app hangs
>>>>>>>>
>>>>>>>> One odd thing is that the api call being used locally for
>>>>>>>> optionSets is slightly different than the one on the server, although they
>>>>>>>> are both running the exact version / revision of DHIS 2 and I am calling
>>>>>>>> the same url.
>>>>>>>>
>>>>>>>> We are using 2.22 R 22089.
>>>>>>>>
>>>>>>>> Any help would be appreciated!
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> Lorill
>>>>>>>>
>>>>>>>> ------------
>>>>>>>>
>>>>>>>> *On Server:*
>>>>>>>>
>>>>>>>> url: https://[server]/dhis-web-mapping/index.html
>>>>>>>>
>>>>>>>> /api/optionSets.json?fields=id,displayName|rename(name),vers
>>>>>>>> ion,options[code,displayName|rename(name)]&paging=false&_dc=
>>>>>>>> 1470939760248
>>>>>>>>
>>>>>>>> *(*Cancelled at 30.00s) See screenshot
>>>>>>>>
>>>>>>>> When loading this url directly, it takes 79 seconds to return and
>>>>>>>> the response is very large
>>>>>>>>
>>>>>>>> *On Localhost:*
>>>>>>>>
>>>>>>>> url: http://localhost:8090/dhis/dhis-web-mapping/index.html
>>>>>>>>
>>>>>>>> /api/optionSets.json?fields=id,version&paging=false&_dc=1470
>>>>>>>> 934124633
>>>>>>>>
>>>>>>>>    - app loads when api call returns in 22.25 seconds
>>>>>>>>    - app hang when api call cancelled at 30 seconds
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Jan Henrik Øverland
>>>>>> Software developer, DHIS 2
>>>>>> University of Oslo
>>>>>> http://www.dhis2.org <https://www.dhis2.org/>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>> --
>>> Lorill Crees
>>> Project Leader / Senior Developer
>>> 2Paths Solutions Ltd. <http://www.2paths.com>
>>>
>>> lcrees@xxxxxxxxxx
>>> skype: lorill2paths
>>> (604) 689-4123 x 15 <(604)%20689-4123>
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-devs
>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>>
>> --
>> Bjørn Sandvik
>> GIS developer, DHIS 2
>> University of Oslo
>> www.dhis2.org
>>
>
>
>
> --
> Lorill Crees
> Project Leader / Senior Developer
> 2Paths Solutions Ltd. <http://www.2paths.com>
>
> lcrees@xxxxxxxxxx
> skype: lorill2paths
> (604) 689-4123 x 15 <(604)%20689-4123>
>



-- 
Bjørn Sandvik
GIS developer, DHIS 2
University of Oslo
www.dhis2.org

Follow ups

References