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Re: GIS App Does Not Load and Just Hangs

 

Hi Bjørn,

Thanks for this. I've downloaded the war from here:

https://www.dhis2.org/download/releases/2.24/dhis.war

Version:
    2.24
Build revision:
    381c984
Build date:
    2017-06-08 06:21

but it says "Loading: GIS app v24.0.4". Has your fix not made it into the
latest downloadable war at that location above yet?

Now if I try loading the GIS app in Chrome it works. If I try in Firefox,
it hangs with the 414 error:
Request-URI Too Large

Thanks,

Lorill

On Tue, Jun 27, 2017 at 8:43 AM, Bjørn Sandvik <bjorn@xxxxxxxxx> wrote:

> Hi Lorill,
>
> I've pushed a fix for GIS App 2.24, it should display "Loading: GIS app
> v24.0.5" in the browser console when you start it.
>
> Could you please check if it solves your problem?
>
> Cheers,
> Bjørn
>
> --
> Bjørn Sandvik
> GIS developer, DHIS 2
> University of Oslo
> www.dhis2.org
>
>
>
> On Fri, Jun 23, 2017 at 8:28 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>
>> Thanks Bjørn!
>>
>> On Fri, Jun 23, 2017 at 2:30 AM, Bjørn Sandvik <bjorn@xxxxxxxxx> wrote:
>>
>>> Hi Lorill,
>>>
>>> I'm looking into this issue, but it might not be fixed until the
>>> beginning of next week. I'll keep you updated.
>>>
>>> --
>>> Bjørn Sandvik
>>> GIS developer, DHIS 2
>>> University of Oslo
>>> www.dhis2.org
>>>
>>> On Thu, Jun 22, 2017 at 9:06 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>
>>>> Hi Jan,
>>>>
>>>> I am resurrecting this post as we have upgraded the instance we were
>>>> having issues with to 2.24. The good news is that this has fixed the issue
>>>> on that particular instance.
>>>>
>>>> The bad news is that the GIS app is broken on another one of our
>>>> instances after the upgrade to 2.24:
>>>>
>>>> Version:
>>>>     2.24
>>>> Build revision:
>>>>     381c984
>>>> Build date:
>>>>     2017-06-08 06:21
>>>>
>>>> The app hangs and has the JS error: 414 Request-URI Too Large. I will
>>>> paste the request post from the JS console that returns this at the end of
>>>> the email, you can see it is also very large. So now instead of a timeout,
>>>> there is just too much data to return.
>>>>
>>>> Would it be possible to provide a fix for this?
>>>>
>>>> Please let me know. Thanks,
>>>>
>>>> Lorill
>>>>
>>>>
>>>> https://<server-name>/api/optionSets.json?fields=id,displayN
>>>> ame%7Crename(name),version,options%5Bcode,displayName%7Crena
>>>> me(name)%5D&paging=false&filter=id:eq:HsQbnr7frPR&filter=id:
>>>> eq:NWWliV8YUoi&filter=id:eq:zreoYAeL4se&filter=id:eq:
>>>> g3fJGbjclCi&filter=id:eq:V0ZrMeouauu&filter=id:eq:RSa4QWOp1x
>>>> b&filter=id:eq:BJ0xmmX95VH&filter=id:eq:KSykur07poL&
>>>> filter=id:eq:nUs3C54rmxV&filter=id:eq:yhHAPzjqLgI&
>>>> filter=id:eq:Ih9Z8rWENAA&filter=id:eq:vtI4tXH7HG7&
>>>> filter=id:eq:EdNbrrYuuwQ&filter=id:eq:rnEcrvLV6YL&
>>>> filter=id:eq:ePBCSObU4Cg&filter=id:eq:yNOsQc2aJRa&
>>>> filter=id:eq:bdsPqG4rRgZ&filter=id:eq:tVhbOtMluuV&
>>>> filter=id:eq:IJMB1cDaebI&filter=id:eq:NP7zXkFzGmu&
>>>> filter=id:eq:dBNwlgijLQI&filter=id:eq:u0BKCR3ahUW&
>>>> filter=id:eq:hxo643clGqk&filter=id:eq:NJZIi5KxaYM&
>>>> filter=id:eq:w38UzxarInJ&filter=id:eq:rtKSdYiMZXe&
>>>> filter=id:eq:i9eg65FgeIN&filter=id:eq:s8MCwOirWL7&
>>>> filter=id:eq:fngprl59axb&filter=id:eq:Bvy8V3uu9c0&
>>>> filter=id:eq:MOCcP2jU65M&filter=id:eq:rsHdA5zYF5i&
>>>> filter=id:eq:rm9IydKAPf8&filter=id:eq:eXm89TOsG4F&
>>>> filter=id:eq:prxV8RtoG8Z&filter=id:eq:botFSpmMRzP&
>>>> filter=id:eq:JnrAUI9wehq&filter=id:eq:ZaYc0F2yc6H&
>>>> filter=id:eq:dwwAzRpPozI&filter=id:eq:jSpX2AbfsE6&
>>>> filter=id:eq:hplXOdAyYhU&filter=id:eq:rPOZF9lkkTw&
>>>> filter=id:eq:mrmEOF6mRGo&filter=id:eq:CEdbyqb8LWH&
>>>> filter=id:eq:CdmiBEeX5sn&filter=id:eq:k1eHtWP64iy&
>>>> filter=id:eq:PohifpaOIWn&filter=id:eq:c2lm8Upgf4W&
>>>> filter=id:eq:Sp6T8IL5GTP&filter=id:eq:hHtWtVSl6xe&
>>>> filter=id:eq:acriRgW3nqw&filter=id:eq:q2sZ99lX364&
>>>> filter=id:eq:vWGBP1oWfCH&filter=id:eq:DSwzHoodD0h&
>>>> filter=id:eq:OHL6f2vqSsh&filter=id:eq:MYO9g3kIza1&
>>>> filter=id:eq:Atgc4RpACma&filter=id:eq:odya6wqSGA4&
>>>> filter=id:eq:GDRceded1VM&filter=id:eq:dwocU7uH0c3&
>>>> filter=id:eq:q4CEwx8N9fZ&filter=id:eq:J77ssRrCaiB&
>>>> filter=id:eq:SOc0IWj6pOj&filter=id:eq:f4rS30tZx6w&
>>>> filter=id:eq:QEdVicjWosN&filter=id:eq:tsg8rkTIgbO&
>>>> filter=id:eq:v5mbwTR34Xu&filter=id:eq:yvsMr1TAdiO&
>>>> filter=id:eq:yQFE92A304g&filter=id:eq:YSfIhzRLcx5&
>>>> filter=id:eq:V779kOzWZM4&filter=id:eq:PWrx7WTAdeQ&
>>>> filter=id:eq:HjcDxsYNoF2&filter=id:eq:AFxufVyhOgO&
>>>> filter=id:eq:FR9d7ym06gB&filter=id:eq:DkwCqXX8WIY&
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>>>> filter=id:eq:h76ekb4GBK0&filter=id:eq:BQsQM9mpAa0&
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>>>> filter=id:eq:QVsIPjoWEL3&filter=id:eq:ItHBehEobfm&
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>>>> filter=id:eq:igNPCCBtiPM&filter=id:eq:VkpTGx0sdPm&
>>>> filter=id:eq:OLwTn2SbYQC&filter=id:eq:q2guTVswLZq&
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>>>> filter=id:eq:HFzyPCLJegg&filter=id:eq:Z2w0pP6Yfk0&
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>>>> filter=id:eq:X0ND6pM94QH&filter=id:eq:gNCMmsgyF2F&
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>>>> filter=id:eq:Lbs4irIAcnl&filter=id:eq:XVFp8cMINCw&
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>>>> filter=id:eq:MXIBSkUrRer&filter=id:eq:xpHkpjHBMyf&
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>>>> filter=id:eq:G6pAIhVVsiU&filter=id:eq:eBHuWZQiV5s&
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>>>> filter=id:eq:C8yA7cUHCTa&filter=id:eq:EEvT3R7oLkj&
>>>> filter=id:eq:geCowY9YUOG&filter=id:eq:bEdWGFW0bwh&
>>>> filter=id:eq:EO2Qfqmzoas&filter=id:eq:KbfTOMzZvLM&
>>>> filter=id:eq:Zdis0Mmpcei&filter=id:eq:AdOSaQFdEK1&
>>>> filter=id:eq:TANoOxhdrkH&filter=id:eq:UyPbdZvtF9A&
>>>> filter=id:eq:Xn47G1igAQe&filter=id:eq:XRsvqzWuE4r&
>>>> filter=id:eq:iNhgv2chtW9&filter=id:eq:AypCCnndf5I&
>>>> filter=id:eq:MJuyjt3uKBt&filter=id:eq:bXA7EcGDrV7&
>>>> filter=id:eq:Piue6t3KpQa&filter=id:eq:HKyHhGACBMo&
>>>> filter=id:eq:QDItYjEcmgn&filter=id:eq:UrFbzUEAHqM&
>>>> filter=id:eq:U8M9h6bdBZ6&filter=id:eq:GA4EkeBpRJL&
>>>> filter=id:eq:DgYHaRddkNh&filter=id:eq:E37dhcxE1Ph&
>>>> filter=id:eq:AlZ83zlsj3F&filter=id:eq:g2gntwtNaho&
>>>> filter=id:eq:sWSnHGEHtFr&filter=id:eq:bawIcNe1T4k&
>>>> filter=id:eq:KjH8WlmYWdV&filter=id:eq:pEPVt9v4HaM&
>>>> filter=id:eq:DBhJz6VDIKb&filter=id:eq:vqrJdbxqLMA&
>>>> filter=id:eq:Xym0UFhmCCg&filter=id:eq:N6CXLFwEqzK&
>>>> filter=id:eq:QKYDYcilBYY&filter=id:eq:hNrotVJxCCS&
>>>> filter=id:eq:xULARuuq3GB&filter=id:eq:GioHyjxdEDp&
>>>> filter=id:eq:d6MmeQtMBIW&filter=id:eq:IerPVOlkMjv&
>>>> filter=id:eq:ph7i23UtIXX&filter=id:eq:GBMcr0bg2pj&
>>>> filter=id:eq:EDGRpmd6qv8&filter=id:eq:haJtVF1MNwx&
>>>> filter=id:eq:kaSqFrTBYrd&filter=id:eq:AN8FTIACeRD&
>>>> filter=id:eq:l3yXUMz5UgT&filter=id:eq:YA7ucrkJHpG&
>>>> filter=id:eq:wH13kAssXvS&filter=id:eq:vmd5XC0nfd1&
>>>> filter=id:eq:fNs58YoKNtZ&filter=id:eq:FghF6JyNzHq&
>>>> filter=id:eq:BZpNRDPeRpn&filter=id:eq:VSVqcKwiS9Y&
>>>> filter=id:eq:JK1A9m2Q4lc&filter=id:eq:mNUeA5SpBgq&
>>>> filter=id:eq:aqwBudyNGwZ&filter=id:eq:h3lLfuwK3sk&
>>>> filter=id:eq:z8srard2HzQ&filter=id:eq:jNll7XdVA4b&
>>>> filter=id:eq:FguNWaLtyoo&filter=id:eq:ylWcEvFd2Fp&
>>>> filter=id:eq:C711b1WAfpi&filter=id:eq:e2dh4gOjU6L&
>>>> filter=id:eq:KCF0QvWXUYP&filter=id:eq:ZS6W5aiEP0a&
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>>>> filter=id:eq:lBmbdU3rs0U&filter=id:eq:GgRkaRgPVN2&
>>>> filter=id:eq:YLWwABqtut7&filter=id:eq:hEsIWSORFq4&
>>>> filter=id:eq:z8Z502Xl2MJ&filter=id:eq:JK1r0tVfU2s&
>>>> filter=id:eq:wszIUV1DhIH&filter=id:eq:eEsSdvziVi0&
>>>> filter=id:eq:kGH6e53QZKA&filter=id:eq:BExkImj5l3z&
>>>> filter=id:eq:kucS5IzbNHX&filter=id:eq:qd3pDQmzaOp&
>>>> filter=id:eq:zUzhYnIBgEG&filter=id:eq:GCMjoW62AXt&
>>>> filter=id:eq:vrRHamUr2lM&filter=id:eq:YqWnxtDJ27L&
>>>> filter=id:eq:PzHJ6CY0eEV&filter=id:eq:rft9IfuCmil&
>>>> filter=id:eq:w9x6l81DeVe&filter=id:eq:ZwB8r3VHw8T&
>>>> filter=id:eq:apDJ9tXSgRO&filter=id:eq:oAe67pLsgD0&
>>>> filter=id:eq:OO0u6W3OSKX&filter=id:eq:F3Vx1wz3DdF&
>>>> filter=id:eq:phXchzFI2nP&filter=id:eq:ooYMC6q10Sd&
>>>> filter=id:eq:mNjQhHpIztt&filter=id:eq:inAYQzgk6Tw&
>>>> filter=id:eq:eBNb9zJEzwl&filter=id:eq:FDykBf7U53U&
>>>> filter=id:eq:LAfFy7Dfn9b&filter=id:eq:DNNDuMarrTa&
>>>> filter=id:eq:KzueGxDFdXt&filter=id:eq:fjhgUO2cmjJ&
>>>> filter=id:eq:HIK6vslLWSu&filter=id:eq:HOq5sMnGJvy&
>>>> filter=id:eq:fsmVSzXb2nK&filter=id:eq:AqXustjoiKJ&
>>>> filter=id:eq:AvtBuUv3qIE&filter=id:eq:ysz0sGR0jkx&
>>>> filter=id:eq:uEjUqOX5vMQ&filter=id:eq:nW5wlOTIF1y&
>>>> filter=id:eq:tsGMve5rScN&filter=id:eq:vqf332KzraG&
>>>> filter=id:eq:bI9r2vMcpk9&filter=id:eq:rdgaXwBcFtA&
>>>> filter=id:eq:XSaCwzHEyQQ&filter=id:eq:yvqecvqaZMu&
>>>> filter=id:eq:UVcmHaBcRfM&filter=id:eq:d2zXBwXSff6&
>>>> filter=id:eq:fuxa4u5CtJE&filter=id:eq:UToIBVkohom&
>>>> filter=id:eq:V61JAGSXUIS&filter=id:eq:deQjJzY2RHN&
>>>> filter=id:eq:AvXCzIY4SqC&filter=id:eq:RicNFkJwsvu&
>>>> filter=id:eq:sslZbHE4x2W&filter=id:eq:iyxDXI6L0kY&_dc=1498157510746
>>>>
>>>> On Tue, Aug 23, 2016 at 9:56 AM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>> wrote:
>>>>
>>>>> Hi Jan,
>>>>>
>>>>> I am just following up on the developer list thread with our offline
>>>>> discussions for everyone's benefit. I've pasted your response below. We
>>>>> will upgrade to 2.24 to fix this issue.
>>>>>
>>>>> Cheers,
>>>>>
>>>>> Lorill
>>>>>
>>>>> On Tue, Aug 23, 2016 at 1:00 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>>>  wrote:
>>>>>
>>>>>> Hi Lorill,
>>>>>>
>>>>>> Yes, we have done some testing and it seems nothing is wrong with
>>>>>> your data or the GIS app.
>>>>>>
>>>>>> Turns out the way optionsets are handled on the server is not at all
>>>>>> optimised in 2.22, but this has been taken care of in 2.24. The initial
>>>>>> optionsets request that the GIS app does (which times out for you in 2.22)
>>>>>> should load in less than a second in 2.24..
>>>>>>
>>>>>> I have talked to the backend guys and they say that this is
>>>>>> unfortunately not a simple backport to 2.22. Any chance you could upgrade
>>>>>> to 2.24? That will also provide you with a lot of nice new GIS
>>>>>> functionality, like clustering of (millions of) events, access to Google
>>>>>> Earth Engine layers etc.
>>>>>>
>>>>>> Jan
>>>>>>
>>>>>
>>>>> On Tue, Aug 16, 2016 at 10:20 AM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>>> Hi Jan,
>>>>>>
>>>>>> I am checking with the team that owns this instance for permission to
>>>>>> share the database with you and will get back to you.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Lorill
>>>>>>
>>>>>> On Tue, Aug 16, 2016 at 12:45 AM, Jan Henrik Øverland <jan@xxxxxxxxx>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Lorill,
>>>>>>>
>>>>>>> We are looking into ways to speed up the loading of option sets. Any
>>>>>>> chance you could share a sample database privately so we can test it
>>>>>>> properly?
>>>>>>>
>>>>>>> Jan
>>>>>>>
>>>>>>> On 16 August 2016 at 00:42, Lorill Crees <lcrees@xxxxxxxxxx> wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> Do you have any suggestions for this issue? We're currently blocked
>>>>>>>> and not able to use the GIS app on this instance.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> Lorill
>>>>>>>>
>>>>>>>> On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcrees@xxxxxxxxxx>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> In a separate thread "GIS Google Maps Error" I had mentioned we
>>>>>>>>> are having an issue with one of our instances where the GIS app will not
>>>>>>>>> load and just hangs.
>>>>>>>>>
>>>>>>>>> After much investigation, we have tracked this down to one of the
>>>>>>>>> api calls that DHIS 2 is doing when loading the app to retrieve option
>>>>>>>>> sets.
>>>>>>>>>
>>>>>>>>> When viewing the browser network JS console, there is a call to
>>>>>>>>> /optionSets. It takes too long and times out (it gets cancelled). I've
>>>>>>>>> pasted the api call below. The result is that the GIS app just hangs and
>>>>>>>>> never loads.
>>>>>>>>>
>>>>>>>>> Further investigating, it looks like EXTJS has a default timeout
>>>>>>>>> of 30s which explains the timeout from within the DHIS 2 code. Performing
>>>>>>>>> the request outside of the DHIS 2 app returns OK, although the call takes
>>>>>>>>> almost 80 seconds to return.
>>>>>>>>>
>>>>>>>>> By the way, the instance has the DHIS 2 server setting of "no
>>>>>>>>> cache", I have used the Browser Cache Cleaner within DHIS 2, and also
>>>>>>>>> manually cleared the cache in my browser.
>>>>>>>>>
>>>>>>>>> I have also made a copy of the database locally, and am running
>>>>>>>>> the instance directly via Tomcat (no NGINX). I can sporadically recreate
>>>>>>>>> this as the return time for the call to optionSets is close to 30 seconds.
>>>>>>>>> Please see my two screenshots with the same url locally:
>>>>>>>>>
>>>>>>>>>    - when /optionSets returns under 30 seconds, the GIS app loads
>>>>>>>>>    properly
>>>>>>>>>    - when /optionSets returns over 30 seconds, the GIS app hangs
>>>>>>>>>
>>>>>>>>> One odd thing is that the api call being used locally for
>>>>>>>>> optionSets is slightly different than the one on the server, although they
>>>>>>>>> are both running the exact version / revision of DHIS 2 and I am calling
>>>>>>>>> the same url.
>>>>>>>>>
>>>>>>>>> We are using 2.22 R 22089.
>>>>>>>>>
>>>>>>>>> Any help would be appreciated!
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Lorill
>>>>>>>>>
>>>>>>>>> ------------
>>>>>>>>>
>>>>>>>>> *On Server:*
>>>>>>>>>
>>>>>>>>> url: https://[server]/dhis-web-mapping/index.html
>>>>>>>>>
>>>>>>>>> /api/optionSets.json?fields=id,displayName|rename(name),vers
>>>>>>>>> ion,options[code,displayName|rename(name)]&paging=false&_dc=
>>>>>>>>> 1470939760248
>>>>>>>>>
>>>>>>>>> *(*Cancelled at 30.00s) See screenshot
>>>>>>>>>
>>>>>>>>> When loading this url directly, it takes 79 seconds to return and
>>>>>>>>> the response is very large
>>>>>>>>>
>>>>>>>>> *On Localhost:*
>>>>>>>>>
>>>>>>>>> url: http://localhost:8090/dhis/dhis-web-mapping/index.html
>>>>>>>>>
>>>>>>>>> /api/optionSets.json?fields=id,version&paging=false&_dc=1470
>>>>>>>>> 934124633
>>>>>>>>>
>>>>>>>>>    - app loads when api call returns in 22.25 seconds
>>>>>>>>>    - app hang when api call cancelled at 30 seconds
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Jan Henrik Øverland
>>>>>>> Software developer, DHIS 2
>>>>>>> University of Oslo
>>>>>>> http://www.dhis2.org <https://www.dhis2.org/>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Lorill Crees
>>>> Project Leader / Senior Developer
>>>> 2Paths Solutions Ltd. <http://www.2paths.com>
>>>>
>>>> lcrees@xxxxxxxxxx
>>>> skype: lorill2paths
>>>> (604) 689-4123 x 15 <(604)%20689-4123>
>>>>
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>> More help   : https://help.launchpad.net/ListHelp
>>>>
>>>>
>>>
>>>
>>> --
>>> Bjørn Sandvik
>>> GIS developer, DHIS 2
>>> University of Oslo
>>> www.dhis2.org
>>>
>>
>>
>>
>> --
>> Lorill Crees
>> Project Leader / Senior Developer
>> 2Paths Solutions Ltd. <http://www.2paths.com>
>>
>> lcrees@xxxxxxxxxx
>> skype: lorill2paths
>> (604) 689-4123 x 15 <(604)%20689-4123>
>>
>
>
>
> --
> Bjørn Sandvik
> GIS developer, DHIS 2
> University of Oslo
> www.dhis2.org
>



-- 
Lorill Crees
Project Leader / Senior Developer
2Paths Solutions Ltd. <http://www.2paths.com>

lcrees@xxxxxxxxxx
skype: lorill2paths
(604) 689-4123 x 15

References