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[Bug 1711448] [NEW] Organization hhierarchy not working when I try to customize DHIS 2.27

 

Public bug reported:

I'm trying to see what it takes to set up a new instance of DHIS2... and I have tried both the live install and the .war files, I can set up the Organizational units ok, but the parent organization does not show a hierarchy level, and everything else that I try to customize from categories to data elements and data sets all show a message "Determining your root organisation units" where I should see the organizational units to select. 
 
Additional info
Current user: admin
Version: 2.27
Build revision: 0a49a22
Build date: 2017-08-07 08:31
Jasper reports version:     6.3.1
User agent:     Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
Server date:     2017-08-17 15:54
Last analytics table generation: Time since last analytics table generation:
Last analytics table runtime: 
Environment variable:     DHIS2_HOME 
External configuration directory:     C:\DHIS2
File store provider:     filesystem
Node ID: 
Cache provider:     ehcache
Database type:     PostgreSQL
Database name:     dhis2
Database user:     dhis
Read replica count:     0
Java opts:     -Xms512m -Xmx1024m -XX:PermSize=256m -XX:MaxPermSize=768m
Java version:     1.8.0_144
Java vendor:     Oracle Corporation
OS name:     Windows 10
OS architecture:     amd64
OS version:     10.0
Server memory: Mem Total in JVM: 238 Free in JVM: 76 Max Limit: 238
CPU cores:  4

** Affects: dhis2
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1711448

Title:
  Organization hhierarchy not working when I try to customize DHIS 2.27

Status in DHIS:
  New

Bug description:
  I'm trying to see what it takes to set up a new instance of DHIS2... and I have tried both the live install and the .war files, I can set up the Organizational units ok, but the parent organization does not show a hierarchy level, and everything else that I try to customize from categories to data elements and data sets all show a message "Determining your root organisation units" where I should see the organizational units to select. 
   
  Additional info
  Current user: admin
  Version: 2.27
  Build revision: 0a49a22
  Build date: 2017-08-07 08:31
  Jasper reports version:     6.3.1
  User agent:     Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
  Server date:     2017-08-17 15:54
  Last analytics table generation: Time since last analytics table generation:
  Last analytics table runtime: 
  Environment variable:     DHIS2_HOME 
  External configuration directory:     C:\DHIS2
  File store provider:     filesystem
  Node ID: 
  Cache provider:     ehcache
  Database type:     PostgreSQL
  Database name:     dhis2
  Database user:     dhis
  Read replica count:     0
  Java opts:     -Xms512m -Xmx1024m -XX:PermSize=256m -XX:MaxPermSize=768m
  Java version:     1.8.0_144
  Java vendor:     Oracle Corporation
  OS name:     Windows 10
  OS architecture:     amd64
  OS version:     10.0
  Server memory: Mem Total in JVM: 238 Free in JVM: 76 Max Limit: 238
  CPU cores:  4

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