dhis2-devs team mailing list archive

[Nicola Hobby <nhobby@xxxxxxxxxxxxxx>]

Hi Jean,
I checked our ticket queue and the last ticket we have related to this
issue is from 4 months ago.  Did you send the ticket to support?  If yes,
can you send me the ticket #?
Thanks,
Nicola

On Thu, Dec 14, 2017 at 10:37 AM, Jean de Dieu Anoubissi <
jd.anoubissi@xxxxxxxxx> wrote:

> Hi Knut
> I sent a request to BAO so that there can check there. But I didn't yet
> receive a reply from them
>
> 2017-12-14 12:26 GMT+01:00 Knut Staring <knutst@xxxxxxxxx>:
>
>> I see, that is unfortunate. And nothing in the Tomcat log from BAO?
>>
>>
>> On Dec 14, 2017 11:01 AM, "Jean de Dieu Anoubissi" <
>> jd.anoubissi@xxxxxxxxx> wrote:
>>
>> Hi Knut,
>> I opened the developer console but I can find the errors
>>
>> 2017-12-14 9:36 GMT+01:00 Knut Staring <knutst@xxxxxxxxx>:
>>
>>> Dear Jean,
>>>
>>> Your (Chrome?) browser has a developer console that displays errors that
>>> you dont normally see:
>>> https://developers.google.com/web/tools/chrome-devtools/
>>>
>>> Regards,
>>> Knut
>>>
>>> On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi <
>>> jd.anoubissi@xxxxxxxxx> wrote:
>>>
>>>> There is not error messages,  when we click to update the chart is not
>>>> appearing
>>>>
>>>> [image: Images intégrées 1]
>>>>
>>>> 2017-12-14 9:00 GMT+01:00 Knut Staring <knutst@xxxxxxxxx>:
>>>>
>>>>> Any error messages in the browser console or in the server log?
>>>>>
>>>>> On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi <
>>>>> jd.anoubissi@xxxxxxxxx> wrote:
>>>>>
>>>>>> Hi Knut
>>>>>> The upgrade have been made by the Bao System team which is hosting
>>>>>> our system
>>>>>>
>>>>>>
>>>>>> 2017-12-14 8:45 GMT+01:00 Knut Staring <knutst@xxxxxxxxx>:
>>>>>>
>>>>>>> Did you upgrade step by step running all the script and test every
>>>>>>> version? At which point did This issue arise?
>>>>>>>
>>>>>>> On Dec 14, 2017 8:40 AM, "Jean de Dieu Anoubissi" <
>>>>>>> jd.anoubissi@xxxxxxxxx> wrote:
>>>>>>>
>>>>>>>> Hil all,
>>>>>>>>
>>>>>>>> Is anyone have ever experience this issue?
>>>>>>>> We upgraded our instance from 2.20 to 2.27 :80e598f
>>>>>>>> since then we cannot create chart with data visualizer anymore
>>>>>>>> thanks
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>>>>
>>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Knut Staring
>>>>>
>>>>> Department of Information, Evidence and Research
>>>>> World Health Organization, Geneva, Switzerland
>>>>> Office: +41 22 791 3683 <+41%2022%20791%2036%2083> Mob1: +33 6 4434
>>>>> 2931 <+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
>>>>> Skype:     knutstar
>>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>> Knut Staring
>>>
>>> Department of Information, Evidence and Research
>>> World Health Organization, Geneva, Switzerland
>>> Office: +41 22 791 3683 <+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931
>>> <+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
>>> Skype:     knutstar
>>>
>>
>>
>>
>
> _______________________________________________
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> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 


*Nicola Hobby*
Director of Service Delivery, BAO Systems
+1 202-536-1541 | nhobby@xxxxxxxxxxxxxx | http://www.baosystems.com |
Skype: nicolahobby | 2900 K Street, Suite 406, Washington D.C. 20007