dhis2-devs team mailing list archive

[Calle Hedberg <calle.hedberg@xxxxxxxxx>]

Hi,

Listen - as a first step for any problem like this, you MUST
1.
Use CTRL-SHIFT-J to open the Chrome console (I'm assuming you are using
Chrome), and copy the error messages appearing there (if any) to the post.
In many cases, the messages appearing will directly or indirectly show you
what the problem is.
2.
Monitor the tomcat/catalina log when you click save and continue, and again
copy the relevant sections to your post.

No problem with Stanley's advice per se - incorrect sharing settings MIGHT
the root cause of what you experience - but in general going through all
possible problem scenarios is a wild goose chase.

Furthermore, your post do not indicate whether this is a newly defined
program which has never worked OR if it is a program that previously worked
fine and now don't work any more. If the latter, any information about
recent changes (e.g. updating to  a newer 2.29 war file) is helpful.

Regards
Calle

On Wed, 24 Oct 2018 at 17:03, Pradeep Kumar Thakur <pthakur@xxxxxxxxxx>
wrote:

> Yeah. TEI is also not updated by Admin user.
>
>
>
>
>
> *From:* Stanley Kalyati <skalyati@xxxxxxxxx>
> *Sent:* Wednesday, October 24, 2018 8:42 PM
> *To:* Pradeep Kumar Thakur <pthakur@xxxxxxxxxx>
> *Cc:* DHIS 2 Developers list <dhis2-devs@xxxxxxxxxxxxxxxxxxx>; DHIS Users
> <dhis2-users@xxxxxxxxxxxxxxxxxxx>
> *Subject:* Re: [Dhis2-users] NEW ENTITY IS NOT SAVED-TRACKER CAPTURE
> version 2.29
>
>
>
> How about the user rights? Can you ensure edit/add TEI is selected?
>
>
>
> On Wed, Oct 24, 2018, 16:34 Pradeep Kumar Thakur <pthakur@xxxxxxxxxx>
> wrote:
>
> Thanks Stanly, I did as you suggested but in vein.
>
>
>
> Regards,
>
> Pradeep
>
>
>
> *From:* Stanley Kalyati <skalyati@xxxxxxxxx>
> *Sent:* Wednesday, October 24, 2018 7:10 PM
> *To:* Pradeep Kumar Thakur <pthakur@xxxxxxxxxx>
> *Cc:* DHIS 2 Developers list <dhis2-devs@xxxxxxxxxxxxxxxxxxx>; DHIS Users
> <dhis2-users@xxxxxxxxxxxxxxxxxxx>
> *Subject:* Re: [Dhis2-users] NEW ENTITY IS NOT SAVED-TRACKER CAPTURE
> version 2.29
>
>
>
> Can you go to the program and right click.Select sharing settings.You can
> disable the public users and then add the user groups you want to access
> the program.Make sure the settings are set on view and edit and capture
> data.
>
>
>
> Regards
>
>
>
> Stanley
>
>
>
> On Wed, Oct 24, 2018 at 3:22 PM Pradeep Kumar Thakur <pthakur@xxxxxxxxxx>
> wrote:
>
> Dear Collogues,
>
>
>
> I have been facing below issue. Our system is not accepting new entity in
> Tracker Capture. The black circle keeps moving. What could be the problem.
>
>
>
>
>
> Regards,
>
> Pradeep
>
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-- 

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Calle Hedberg

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