← Back to team overview

dhis2-users team mailing list archive

Re: No more able to access DHIS2 after changing admin password

 

Hi Kader,
Please check the archives here (
https://lists.launchpad.net/dhis2-devs/msg25167.html) where I describe a
possible solution. This will only work if you still have the admin user,
otherwise, you will need to generate an encrypted password through some of
the methods described in the archives.

Best regards,
Jason



On Tue, May 13, 2014 at 7:34 PM, Kader Irchad Barry <kaderb777@xxxxxxxxx>wrote:

> Dear Adedayo,
>
> Thank you for your suggestion. I tried to access through a different
> browser but the error message is the same.
>
> I'm searching through the postgres database where the role is being set to
> users, but I can't see in the database structure how this association is
> being made.
>
> Best regards,
> Kader
>
>
> 2014-05-13 20:00 GMT+03:00 Deemoyes <deemoyes@xxxxxxxxx>:
>
>> Dear Kader,
>>
>> You might want to clear the cache of your Chrome browser or simple try
>> another browser first to test the authenticity of the access denied
>> message. You could actually try the Chrome incognito if you don't wanna
>> clear your cache yet.
>>
>> I get that usually when I change permissions of users.
>>
>> I hope this helps.
>>
>> Regards,
>>
>> Adedayo
>>
>>  Sent from my BlackBerry 10 smartphone.
>>   *From: *Kader Irchad Barry
>> *Sent: *Tuesday, 13 May 2014 17:26
>> *To: *dhis2-users@xxxxxxxxxxxxxxxxxxx
>> *Subject: *[Dhis2-users] No more able to access DHIS2 after changing
>> admin password
>>
>> Hello,
>>
>> After having installed and configured all data elements and data sets
>> with default admin and password, I changed the default password through the
>> panel. I'm no more able to access to DHIS2 anymore. The error I'm having is
>> this one : "Access denied - You are not allowed to view this page" in a
>> different page from the login page.
>>
>> I thought the password were mispelled but it is not as if it was this
>> kind of error. When trying to use the former password for example, the
>> error message that appears says: "Wrong username or password" in the _same_
>> login page. It seems to be something dealing with access rights but I just
>> changed the password and firstname/lastname.
>>
>> I searched through the forum database but it didn't seem that this kind
>> of question has been asked before. Is there a way to reset the default
>> admin password and rights (through the shell for example) without having to
>> reinstall DHIS2 ?
>>
>> Thanks a lot for your help.
>>
>> Best regards
>> Kader
>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>

Follow ups

References