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Re: Emails not being sent

 

Hi,

Does your SMTP server reject TLS requests, by chance? I see you've set TLS
off, however I fixed an issue in our development branch (2.16) recently
where the user setting was not being honored and TLS was forced on.

Regards,
Halvdan Hoem Grelland
DHIS2 Developer


2014-07-24 11:49 GMT+02:00 WILLIAMS, Ryan O'Neil <williamsryan@xxxxxxx>:

>  Dear all,
>
>
>
> We are running  version 2.15 instance of dhis2 and we are having trouble
> getting the email functionality to work.
>
>
>
> The email server address and port have been provided using the email
> settings UI.
>
>
>
> We have tried to use the recover password  and send message functionality
> to no avail. Each time the functions are executed, the following entries
> can be found in the catalina.out log file respectively:
>
>
>
> * … Recovery message sent for user: xxx
>
>
>
> OR
>
>
>
> * …  Sending email to user: User{surname='xxx', …firstName= …
> (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])
>
> * …Email sent using host: emailserver with TLS: false
> (EmailMessageSender.java [SimpleAsyncTaskExecutor-664])
>
>
>
> No entries can be found on the email server concerning these emails. No
> errors concerning emails can be found in the catalina log file.
>
> Other applications on the same server using the same settings can
> successfully send emails.
>
>
>
> Any ideas about what the problem could be or how we can debug this in more
> detail?
>
> Also, I don’t see a way to configure the FROM_ADDRESS, is this possible?
> What is the default sender?
>
>
>
> cheers
>
> *Ryan*
>
>
>
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