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Re: Data Entry Screen Fails to Load Data Set

 

Try clearing the browser cache completely.

Also send any messages from the tomcat logs. If you see nothing, press F12
in your browser if you are using Chrome and look for any Java Script error
there.

Regards,
Jason

--
Sent from my mobile
On Sep 10, 2014 7:49 AM, "Morina Matasi" <morena.motsieng@xxxxxxxxx> wrote:

> The Server is Ubuntu 12.04 LTS with PostgresQL 9.2. Any help will be
> appreciated. All the other functions including reports are working well.
> Its just problem with the Data Entry screen attached in the previous email.
>
> On Wed, Sep 10, 2014 at 7:20 AM, Morina Matasi <morena.motsieng@xxxxxxxxx>
> wrote:
>
>> Dear All,
>>
>> I have a DHIS2.14 build 13793 which was working. Suddenly, it can not
>> load the data entry screen (Services  -> Data Entry). It gets stuck on
>> retrieving data set as it just show the loading icon. At times, retrieving
>> the org unit tree (on the left of the same screen) behaves the same but it
>> is the loading dataset that is really not loading at all.
>>
>> I have tried to run tools under data maintenance to no avail. There are
>> no errors in Catalina.out.
>>
>> I have even purged by datavalue table on a test server which has 3,5
>> Million records but still, nothing changes.
>>
>> Any ideas what I can do??????
>>
>>
>>
>
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