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Re: Data Entry Screen Fails to Load Data Set

 

Can you check and see if you have any extra newlines in the indicator
numerator or denominator ? that can cause issues, especially with older
version of DHIS.

--
Morten

On Wed, Sep 10, 2014 at 2:01 PM, Morina Matasi <morena.motsieng@xxxxxxxxx>
wrote:

> Thanks Morten. I have done that and I get the following error:
>
> Parse error on line 2637:
> ...     "WNTP3yWBo9b": "(((#{REsnB7QOitO.pp
> -----------------------^
> Expecting 'STRING', 'NUMBER', 'NULL', 'TRUE', 'FALSE', '{', '['
>
>
> However, The indicator in question (WNTP3yWBo9b) looks fine.
>
>
>
> On Wed, Sep 10, 2014 at 8:02 AM, Morten Olav Hansen <mortenoh@xxxxxxxxx>
> wrote:
>
>> Yes, as Jason is saying, try and completely clear the browser cache (or
>> run in private / incognito mode).
>>
>> If that doesn't work, you can also take the output from
>> <server>/dhis-web-dataentry/getMetaData.action and put it into
>> jsonlint.com, and see if you get any errors, sometimes there might be
>> issues with indicators etc.
>>
>> --
>> Morten
>>
>> On Wed, Sep 10, 2014 at 12:54 PM, Jason Pickering <
>> jason.p.pickering@xxxxxxxxx> wrote:
>>
>>> Try clearing the browser cache completely.
>>>
>>> Also send any messages from the tomcat logs. If you see nothing, press
>>> F12 in your browser if you are using Chrome and look for any Java Script
>>> error there.
>>>
>>> Regards,
>>> Jason
>>>
>>> --
>>> Sent from my mobile
>>> On Sep 10, 2014 7:49 AM, "Morina Matasi" <morena.motsieng@xxxxxxxxx>
>>> wrote:
>>>
>>>> The Server is Ubuntu 12.04 LTS with PostgresQL 9.2. Any help will be
>>>> appreciated. All the other functions including reports are working well.
>>>> Its just problem with the Data Entry screen attached in the previous email.
>>>>
>>>> On Wed, Sep 10, 2014 at 7:20 AM, Morina Matasi <
>>>> morena.motsieng@xxxxxxxxx> wrote:
>>>>
>>>>> Dear All,
>>>>>
>>>>> I have a DHIS2.14 build 13793 which was working. Suddenly, it can not
>>>>> load the data entry screen (Services  -> Data Entry). It gets stuck on
>>>>> retrieving data set as it just show the loading icon. At times, retrieving
>>>>> the org unit tree (on the left of the same screen) behaves the same but it
>>>>> is the loading dataset that is really not loading at all.
>>>>>
>>>>> I have tried to run tools under data maintenance to no avail. There
>>>>> are no errors in Catalina.out.
>>>>>
>>>>> I have even purged by datavalue table on a test server which has 3,5
>>>>> Million records but still, nothing changes.
>>>>>
>>>>> Any ideas what I can do??????
>>>>>
>>>>>
>>>>>
>>>>
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>>>>
>>>>
>>> _______________________________________________
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>>>
>>
>

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