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Re: Analytics fail due to duplicate Period

 

Hi Elmarie,

this is known problem, we believe we have fixed it in the latest version of
2.16. Could you please upgrade to latest 2.16 and try again?

regards,

Lars


On Wed, Oct 22, 2014 at 6:51 AM, Elmarie Claasen <elmarie@xxxxxxxx> wrote:

> Hi all,
>
>
>
> We have had a few instances now of analytics failing due to duplicate
> Periods. We have managed to resolve this by deleting the duplicate Period
> and then analytics do run successfully. However, this seems to periodically
> re-occur on the same database and it is not that easy to pick up that
> analytics failed until someone is not able to pull expected data
> successfully.
>
>
>
> What would result in the same problem re-occurring. Is there something we
> can check for to find the source of the problem?
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Programme
>
> Tel:      041-367 1027
>
> Cell:     082 374 2209
>
> E-mail: elmarie@xxxxxxxx
>
> Skype:  elmarie.claasen52
>
>
>
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