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Re: Visualizer,even visualizer, pivot table

 

Yes, this problem happens ALL THE TIME - we really need to do a better job
signalling what the issue could be - beyond always telling people to check
if they actually have saved OU levels...

Knut

On Fri, Aug 21, 2015 at 6:37 PM, Jan Henrik Øverland <
janhenrik.overland@xxxxxxxxx> wrote:

> Hi Nami,
>
> That is ok :-) We should improve the error handling for such cases and let
> the user know what is going on right away.
>
> Jan
>
> On Fri, Aug 21, 2015 at 1:57 PM, Nami ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
>>
>>
>> *dears,*
>>
>>
>> *it seems that the new database did not have yet org units *
>>
>>
>> *after i add org unit and save the level's *
>>
>>
>> *it works *
>>
>>
>> *sorry for incoveniance *
>>
>>
>> *i should try more before sending mails*
>>
>>
>> *thanks a lot *
>>
>>
>>
>> ------------------------------
>> From: nami_ghadri@xxxxxxxxxxx
>> To: atumwesigye@xxxxxxxxx; mortenoh@xxxxxxxxx
>> Date: Fri, 21 Aug 2015 11:44:28 +0000
>>
>> CC: dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table
>>
>>
>>
>> *i try it on restored database it worked*
>>
>>
>> *but when i use new database the same happens*
>>
>>
>> *i cleared the cash and i used *chrome incognito window
>>
>>
>> *the error on console is:*
>>
>>
>> *Uncaught TypeError: Cannot read ext-all.js:15*
>>
>>
>> *property 'id' of undefined*
>>
>>
>>
>> *thanks in advance *
>>
>>
>>
>> ------------------------------
>> From: atumwesigye@xxxxxxxxx
>> Date: Fri, 21 Aug 2015 14:28:21 +0300
>> To: mortenoh@xxxxxxxxx
>> CC: dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Subject: Re: [Dhis2-users] Visualizer,even visualizer, pivot table
>>
>> In case, you are using nginx, please clear nginx cache too.
>>
>> Alex
>>
>> On Fri, Aug 21, 2015 at 2:12 PM, Morten Olav Hansen <mortenoh@xxxxxxxxx>
>> wrote:
>>
>> Also, please make sure your browser cache is cleared. The easier would be
>> to try it out in a chrome incognito window.
>>
>> --
>> Morten
>>
>> On Fri, Aug 21, 2015 at 6:07 PM, Jan Henrik Øverland <
>> janhenrik.overland@xxxxxxxxx> wrote:
>>
>> Hi Nami,
>>
>> Please use Google Chrome, press Ctrl + Shift + j to open the console,
>> reload the app and check if there are any error messages.
>>
>> Jan
>>
>> On Fri, Aug 21, 2015 at 12:50 PM, Nami ghadri <nami_ghadri@xxxxxxxxxxx>
>> wrote:
>>
>>
>>
>> *hello dears,*
>>
>>
>> *i am testing 2.20 with postgres 9.4 *
>>
>>
>> * data visulizer or event visulizer or pvot table wont load when i press
>> one of them *
>>
>>
>> they all frezz on intilizing
>>
>>
>> any ideas or guid lines
>>
>>
>> thanks in advance
>>
>>
>>
>>
>> _______________________________________________
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>>
>>
>> _______________________________________________
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>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
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>>
>>
>>
>>
>> --
>> Alex Tumwesigye
>>
>> Technical Advisor - DHIS2 (Consultant),
>> Ministry of Health/AFENET
>> Kampala
>> Uganda
>>
>> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>>
>> IT Specialist (Servers, Networks and Security, Health Information Systems
>> - DHIS2 ) & Solar Consultant
>>
>> +256 774149 775, + 256 759 800161
>>
>> "I don't want to be anything other than what I have been - one tree hill "
>>
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>>
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>> Unsubscribe : https://launchpad.net/~dhis2-users
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>>
>>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
http://dhis2.org

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