dhis2-users team mailing list archive

[Abyot Asalefew Gizaw <abyot@xxxxxxxxx>]

Dear Nami,

Tracker capture not loading like Pamod does not mean you have the same
problem as Pamod. It could be other issues.

Below were the questions I asked. You answered only the first one.

   - How is your orgunit tree - is it big?
   - Can you also set cache levels?
   - What do you see under developer tools -> Resources -> IndexedDB - >
   dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou ->
   ouPartial?


---
Thank you,
Abyot.

On Fri, Mar 11, 2016 at 8:43 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
wrote:

> Dears,
>
>
>
> It seems that my problem still exists regarding loading tracker capture
> and I can’t find a way to fix this issue
>
>
>
> I have a lot of org unit, and I can’t find the error (newline) in org unit
> name
>
>
>
> Can some body help please?
>
>
>
> Thanks in advance
>
>
>
> *From:* Pamod Amarakoon [mailto:pamodm@xxxxxxxxx]
> *Sent:* Thursday, March 10, 2016 7:16 PM
> *To:* Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
> *Cc:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>; DHIS 2 Users list <
> dhis2-users@xxxxxxxxxxxxxxxxxxx>; Lars Helge Øverland <lars@xxxxxxxxx>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> Thanx Abyot. Will fix them.
>
> But just fixing the org unit offline levels solved the original issue of
> tracker capture not loading.
>
>
>
> On Thu, Mar 10, 2016 at 5:42 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
> wrote:
>
> Perfect :)
>
>
>
> @ Pamod
>
>
>
> See the screenshot below - you have lots of similar errors. Because of
> these errors orgunit tree was not loaded. Because tree was not loaded,
> tracker app was not able to start. You need to fix these errors.
>
>
>
> [image: Inline image 1]
>
>
> ---
>
> Thank you,
>
> Abyot.
>
>
>
> On Thu, Mar 10, 2016 at 1:10 PM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> Dears,
>
>
>
> I checked my organisationunit table I found one of my org unites that has
> featuretype ‘NONE’ with no coordinates I fixed that and the tracker capture
> loaded
>
>
>
> Thanks for helping
>
>
>
> *From:* Dhis2-users [mailto:dhis2-users-bounces+nami_ghadri=
> hotmail.com@xxxxxxxxxxxxxxxxxxx] *On Behalf Of *Nami Ghadri
> *Sent:* Thursday, March 10, 2016 1:43 PM
> *To:* 'Abyot Asalefew Gizaw' <abyot@xxxxxxxxx>; 'Pamod Amarakoon' <
> pamodm@xxxxxxxxx>
> *Cc:* 'DHIS 2 Users list' <dhis2-users@xxxxxxxxxxxxxxxxxxx>; 'Lars Helge
> Øverland' <lars@xxxxxxxxx>
>
>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> Can you suggest how to fix that?
>
>
>
> Because I have a lot of org units
>
>
>
> Regards,
>
>
>
>
>
>
>
> *From:* Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx <abyot@xxxxxxxxx>]
> *Sent:* Thursday, March 10, 2016 1:26 PM
> *To:* Pamod Amarakoon <pamodm@xxxxxxxxx>
> *Cc:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>; DHIS 2 Users list <
> dhis2-users@xxxxxxxxxxxxxxxxxxx>; Lars Helge Øverland <lars@xxxxxxxxx>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> Hi Pamod, Nami,
>
>
>
> @Pamod, two issues:
>
>
>
> 1. Seems you have a problem with your organisation unit --- there are
> orgunit names with newline character at the end. And that is breaking the
> json format when loading orgunit names.
>
>
>
> 2. You have no cache level defined (see here
> http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action)
> - I just set to 2 and that helped in loading orgunits. Tracker app is now
> working. This is probably because with the cache level set, we avoided
> loading those problematic orgunits.
>
>
>
> @Nami,
>
>
>
> I can't really tell the problem with your system. Some questions
>
>    - How is your orgunit tree - is it big?
>    - Can you also set cache levels?
>    - What do you see under developer tools -> Resources -> IndexedDB - >
>    dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou ->
>    ouPartial?
>
>
>
>
> ---
>
> Thank you,
>
> Abyot.
>
>
>
> On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon <pamodm@xxxxxxxxx>
> wrote:
>
>
> ​
>
>
>
> On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
> wrote:
>
> what do you have under:
>
>    1. developer tools -> Resources -> IndexedDB - > dhis2ou ?
>    2. developer tools -> Resources -> IndexedDB - > dhis2tc ?
>
>
> ---
>
> Thank you,
>
> Abyot.
>
>
>
> On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> In the other hand on previous versions the same database load normally
>
>
>
> Thanks
>
>
>
> *From:* Pamod Amarakoon [mailto:pamodm@xxxxxxxxx]
> *Sent:* Thursday, March 10, 2016 12:34 PM
> *To:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> *Cc:* Abyot Asalefew Gizaw <abyot@xxxxxxxxx>; DHIS 2 Users list <
> dhis2-users@xxxxxxxxxxxxxxxxxxx>; Lars Helge Øverland <lars@xxxxxxxxx>
>
>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> I too can confirm. No errors on console or catalina.out after clearing
> cache. But tracker capture displaying loading meta-data continuously.
>
>
>
> On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> I did the steps bellow and still same status
>
>
>
> Please see this print screen
>
>
>
> Thanks
>
>
>
>
>
> Thanks
>
>
>
>
>
> *From:* Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx]
> *Sent:* Thursday, March 10, 2016 12:11 PM
> *To:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> *Cc:* Lars Helge Øverland <lars@xxxxxxxxx>; DHIS 2 Users list <
> dhis2-users@xxxxxxxxxxxxxxxxxxx>
>
>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> once you have done full cache cleaning, do the following
>
>
>
> - open your browser "developer tools"
>
> - click on the "Network" tab
>
> - run tracker capture app
>
>
>
> You should see something happening there. Would be nice if you could share
> us that.
>
> ---
>
> Thank you,
>
> Abyot.
>
>
>
> On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> I just did that and still the same status
>
>
>
> Thanks
>
>
>
>
>
> *From:* Lars Helge Øverland [mailto:lars@xxxxxxxxx]
> *Sent:* Thursday, March 10, 2016 11:58 AM
> *To:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> *Cc:* Abyot Asalefew Gizaw <abyot@xxxxxxxxx>; DHIS 2 Users list <
> dhis2-users@xxxxxxxxxxxxxxxxxxx>
>
>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> Hi Nami,
>
>
>
> try this for cache clearing:
> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache
>
>
>
> Lars
>
>
>
> On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> Thanks for fast replay
>
>
>
> I forgot to mention that I did that from cash cleaner and from chrome
> setting also but still the same
>
>
>
> Thanks
>
>
>
> *From:* Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx]
> *Sent:* Thursday, March 10, 2016 11:55 AM
> *To:* Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> *Cc:* DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx>
> *Subject:* Re: [Dhis2-users] tracker capture keeps loading
>
>
>
> Hi Nami,
>
>
>
> Can you do full browser cache cleaning and re-try again?
>
>
> ---
>
> Thank you,
>
> Abyot.
>
>
>
> On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
> wrote:
>
> Hello Dears,
>
>
>
> I have a problem in tracker capture
>
>
>
> I am using version 2.22 Build revision: 21900
>
>
>
> The tracker capture keeps loading meta-data but never finish
>
>
>
> In console  there is no error and I pressed ctr R also status is the same
>
>
>
> Please see print screen
>
>
>
> Any advice
>
>
>
> Thanks
>
>
>
>
>
>
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>
>
>
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>
>
>
>
>
> --
>
> Lars Helge Øverland
>
> Lead developer, DHIS 2
>
> University of Oslo
>
> Skype: larshelgeoverland
>
> http://www.dhis2.org <https://www.dhis2.org/>
>
>
>
>
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
> --
>
> Regards,
> Pamod Amarakoon
>
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> all or any part of the contents to any other person.
>
>
>
>
>
>
> --
>
> Regards,
> Pamod Amarakoon
>
> Confidentiality Notice: the information contained in this email and any
> attachments may be legally privileged and confidential. If you are not an
> intended recipient, you are hereby notified that any dissemination,
> distribution, or copying of this e-mail is strictly prohibited. If you have
> received this e-mail in error, please notify the sender and permanently
> delete the e-mail and any attachments immediately. You should not retain,
> copy or use this e-mail or any attachments for any purpose, nor disclose
> all or any part of the contents to any other person.
>
>
>
>
>
>
>
>
> --
>
> Regards,
> Pamod Amarakoon
>
> Confidentiality Notice: the information contained in this email and any
> attachments may be legally privileged and confidential. If you are not an
> intended recipient, you are hereby notified that any dissemination,
> distribution, or copying of this e-mail is strictly prohibited. If you have
> received this e-mail in error, please notify the sender and permanently
> delete the e-mail and any attachments immediately. You should not retain,
> copy or use this e-mail or any attachments for any purpose, nor disclose
> all or any part of the contents to any other person.
>
>
>