dhis2-users team mailing list archive

[Nami Ghadri <nami_ghadri@xxxxxxxxxxx>]

Regarding offline levels, they are all set to default 

 

Under ou there is nothing

 

But there is something new: When this issue happens we tried to search in orgunit on the left for any org unit the tracker capture appears and everything goes normal again  

 

Thanks 

 

From: Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx] 
Sent: Friday, March 11, 2016 10:46 AM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx>
Cc: Pamod Amarakoon <pamodm@xxxxxxxxx>; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx>; Lars Helge Øverland <lars@xxxxxxxxx>
Subject: Re: [Dhis2-users] tracker capture keeps loading

 

5926 is not a lot of orgunits.

 

Your system shows there are no orgunits cached under partial.

 

What do you have under

 

developer tools -> Resources -> IndexedDB - > dhis2ou -> ou ?




With cache level, I mean Apps -> Organisation Units -> Organisation Unit Level -> Offline levels

 

Can you set some levels there?

 

---

Thank you,

Abyot.

 

On Fri, Mar 11, 2016 at 9:40 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

Dear Abyot,

 

Thanks for replaying 

 

I have 5926 org unit separated on 7 levels

 

Regarding cashe levels do you mean browser cash levels?

 

Regarding developer tools please see screen shot below:

 



 

From: Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> ] 
Sent: Friday, March 11, 2016 10:17 AM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >
Cc: Pamod Amarakoon <pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; Lars Helge Øverland <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >


Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Dear Nami,

 

Tracker capture not loading like Pamod does not mean you have the same problem as Pamod. It could be other issues.

 

Below were the questions I asked. You answered only the first one.

*  How is your orgunit tree - is it big?

*  Can you also set cache levels?

*  What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?

 

---

Thank you,

Abyot.

 

On Fri, Mar 11, 2016 at 8:43 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

Dears,

 

It seems that my problem still exists regarding loading tracker capture and I can’t find a way to fix this issue 

 

I have a lot of org unit, and I can’t find the error (newline) in org unit name

 

Can some body help please? 

 

Thanks in advance 

 

From: Pamod Amarakoon [mailto:pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> ] 
Sent: Thursday, March 10, 2016 7:16 PM
To: Abyot Asalefew Gizaw <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> >

Cc: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; Lars Helge Øverland <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >
Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Thanx Abyot. Will fix them.

But just fixing the org unit offline levels solved the original issue of tracker capture not loading.

 

On Thu, Mar 10, 2016 at 5:42 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> > wrote:

Perfect :)

 

@ Pamod

 

See the screenshot below - you have lots of similar errors. Because of these errors orgunit tree was not loaded. Because tree was not loaded, tracker app was not able to start. You need to fix these errors.

 






---

Thank you,

Abyot.

 

On Thu, Mar 10, 2016 at 1:10 PM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

Dears,

 

I checked my organisationunit table I found one of my org unites that has featuretype ‘NONE’ with no coordinates I fixed that and the tracker capture loaded 

 

Thanks for helping 

 

From: Dhis2-users [mailto:dhis2-users-bounces+nami_ghadri <mailto:dhis2-users-bounces%2Bnami_ghadri> =hotmail.com@xxxxxxxxxxxxxxxxxxx <mailto:hotmail.com@xxxxxxxxxxxxxxxxxxx> ] On Behalf Of Nami Ghadri
Sent: Thursday, March 10, 2016 1:43 PM
To: 'Abyot Asalefew Gizaw' <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> >; 'Pamod Amarakoon' <pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> >
Cc: 'DHIS 2 Users list' <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; 'Lars Helge Øverland' <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >


Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Can you suggest how to fix that?

 

Because I have a lot of org units

 

Regards,

 

 

 

From: Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx] 
Sent: Thursday, March 10, 2016 1:26 PM
To: Pamod Amarakoon <pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> >
Cc: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; Lars Helge Øverland <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >
Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Hi Pamod, Nami,

 

@Pamod, two issues:

 

1. Seems you have a problem with your organisation unit --- there are orgunit names with newline character at the end. And that is breaking the json format when loading orgunit names.

 

2. You have no cache level defined (see here http://148.251.224.242:9081/leprosy/dhis-web-maintenance-organisationunit/organisationUnitLevel.action) - I just set to 2 and that helped in loading orgunits. Tracker app is now working. This is probably because with the cache level set, we avoided loading those problematic orgunits.

 

@Nami,

 

I can't really tell the problem with your system. Some questions

*	How is your orgunit tree - is it big?
*	Can you also set cache levels?
*	What do you see under developer tools -> Resources -> IndexedDB - > dhis2ou -> ou & developer tools -> Resources -> IndexedDB - > dhis2ou -> ouPartial?

 




---

Thank you,

Abyot.

 

On Thu, Mar 10, 2016 at 11:53 AM, Pamod Amarakoon <pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> > wrote:


​

 

On Thu, Mar 10, 2016 at 4:17 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> > wrote:

what do you have under:

1.	developer tools -> Resources -> IndexedDB - > dhis2ou ?
2.	developer tools -> Resources -> IndexedDB - > dhis2tc ?




---

Thank you,

Abyot.

 

On Thu, Mar 10, 2016 at 11:42 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

In the other hand on previous versions the same database load normally 

 

Thanks  

 

From: Pamod Amarakoon [mailto:pamodm@xxxxxxxxx <mailto:pamodm@xxxxxxxxx> ] 
Sent: Thursday, March 10, 2016 12:34 PM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >
Cc: Abyot Asalefew Gizaw <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >; Lars Helge Øverland <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >


Subject: Re: [Dhis2-users] tracker capture keeps loading

 

I too can confirm. No errors on console or catalina.out after clearing cache. But tracker capture displaying loading meta-data continuously. 

 

On Thu, Mar 10, 2016 at 4:00 PM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

I did the steps bellow and still same status 

 

Please see this print screen

 

Thanks 

 



 

Thanks 

 

 

From: Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> ] 
Sent: Thursday, March 10, 2016 12:11 PM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >
Cc: Lars Helge Øverland <lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >


Subject: Re: [Dhis2-users] tracker capture keeps loading

 

once you have done full cache cleaning, do the following

 

- open your browser "developer tools"

- click on the "Network" tab

- run tracker capture app

 

You should see something happening there. Would be nice if you could share us that.

---

Thank you,

Abyot.

 

On Thu, Mar 10, 2016 at 11:05 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

I just did that and still the same status

 

Thanks

 

 

From: Lars Helge Øverland [mailto:lars@xxxxxxxxx <mailto:lars@xxxxxxxxx> ] 
Sent: Thursday, March 10, 2016 11:58 AM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >
Cc: Abyot Asalefew Gizaw <abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> >; DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >


Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Hi Nami,

 

try this for cache clearing: https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

 

Lars

 

On Thu, Mar 10, 2016 at 10:57 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

Thanks for fast replay 

 

I forgot to mention that I did that from cash cleaner and from chrome setting also but still the same

 

Thanks 

 

From: Abyot Asalefew Gizaw [mailto:abyot@xxxxxxxxx <mailto:abyot@xxxxxxxxx> ] 
Sent: Thursday, March 10, 2016 11:55 AM
To: Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> >
Cc: DHIS 2 Users list <dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx> >
Subject: Re: [Dhis2-users] tracker capture keeps loading

 

Hi Nami,

 

Can you do full browser cache cleaning and re-try again?




---

Thank you,

Abyot.

 

On Thu, Mar 10, 2016 at 10:39 AM, Nami Ghadri <nami_ghadri@xxxxxxxxxxx <mailto:nami_ghadri@xxxxxxxxxxx> > wrote:

Hello Dears,

 

I have a problem in tracker capture

 

I am using version 2.22 Build revision: 21900 

 

The tracker capture keeps loading meta-data but never finish 

 

In console  there is no error and I pressed ctr R also status is the same

 

Please see print screen 

 

Any advice

 

Thanks

 

 




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-- 

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org <https://www.dhis2.org/> 

 

 


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-- 

Regards,
Pamod Amarakoon

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-- 

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.

 

 




-- 

Regards,
Pamod Amarakoon

Confidentiality Notice: the information contained in this email and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachments for any purpose, nor disclose all or any part of the contents to any other person.