dhis2-users team mailing list archive

[Seth Okeyo <sokeyo@xxxxxxxx>]

Hi Emmanuel,

I've had this problem before:

Do this,

>Click Customize and Control google chrome(three horizontal bars at the right hand top corner)

>More Tools

>Clear browsing data

>on "Obliterate the following items from:" select "the beginning of time"

>make sure "passwords" is checked

>Clear browsing data

>Refresh/Reload the browser page and you should be good to go.

Regards


Seth Okeyo | Data Management Officer

Drugs for Neglected Diseases initiative – Africa

c/o Centre for Clinical Research |  Kenya Medical Research Institute| Nairobi | Kenya

T: +254 20 2077767 | +254 20 2403336 | +254 20 2733031 | M: +254 727389149 | sokeyo@xxxxxxxx<mailto:jmalongo@xxxxxxxx> | skype: dndi_seth.okeyo |@sethokeyo

Best Science for the Most Neglected  | www.dndi.org<http://www.dndi.org/>

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________________________________
From: Dhis2-users <dhis2-users-bounces+sokeyo=dndi.org@xxxxxxxxxxxxxxxxxxx> on behalf of Bob Jolliffe <bobjolliffe@xxxxxxxxx>
Sent: Monday, July 18, 2016 1:42:58 PM
To: dhis2-users
Subject: [Dhis2-users] Fwd: Browser not working

oops, forgot users ...

---------- Forwarded message ----------
From: Bob Jolliffe <bobjolliffe@xxxxxxxxx>
Date: 18 July 2016 at 11:40
Subject: Re: [Dhis2-users] Browser not working
To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>


Hi Emmanuel

If it works with firefox then it is really likely to be a chrome cache
issue.  Try and login with chrome incognito mode.  If that works then
you can be reasonably sure.

If so, then try ...

https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Bob

On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx> wrote:
> Deal all, we are facing the issue of using Google Chrome, when using
> username and password there is a message saying wrong username and password.
> But it is working well with Mozilla Firefox. We tried to clean cash but
> nothing improved
> Does any one know what to do to fix this problem.
>
>
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