dhis2-users team mailing list archive

[Olav Poppe <olav.poppe@xxxxxx>]

Forwarding to user list. Not 2.24 issue then it seems.

Olav



> Videresendt melding:
> 
> Fra: ifeanyiokoye@xxxxxxxxx
> Emne: Re: [Dhis2-users] Browser not working
> Dato: 19. juli 2016 kl. 15.19.34 GMT
> Til: Olav Poppe <olav.poppe@xxxxxx>
> 
> Just to add that I'm using version 2.22 build 22086
> 
> 
> From: Olav Poppe
> Sent: Tuesday, 19 July 2016 16:08
> To: ifeanyiokoye@xxxxxxxxx
> Cc: Bob Jolliffe; Ntawuyirusha Emmanuel; DHIS Users
> Subject: Re: [Dhis2-users] Browser not working
> 
> Hi, I can add that I have the same problem on two different servers: logging in with Chrome (or Safari) does not work, Firefox works fine. Instances are both 2.24 build. Nginx 1.4.6 are running on both servers. Both servers have other non-2.24 instances that does not have the same problem.
> 
> To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g. nothing works…Not sure if that’s a general problem or not. Again, menu works in non-24 instances.
> 
> Regards
> Olav
> 
> 
> 
> 
>> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx <mailto:ifeanyiokoye@xxxxxxxxx>:
>> 
>> Dear Bob,
>> I am having this same issue to with Chrome. After entering the log in credentials, it opens a page with API data and does not log in. If I am lucky and have a data entry page open, then I can log in at the prompt and that works. 
>> Our instance is set to load the dashboard as the opening page.
>> 
>> Have to keep struggling with it till it eventually logs in. 
>> 
>> Thanks
>>   Original Message  
>> From: Bob Jolliffe
>> Sent: Tuesday, 19 July 2016 14:58
>> To: Ntawuyirusha Emmanuel
>> Cc: dhis2-users
>> Subject: Re: [Dhis2-users] Browser not working
>> 
>> Hi Emmanuel
>> 
>> I am following up on a separate thread. I'll copy you into that.
>> 
>> I see it is a problem, seemingly related to chrome mishandling the
>> JSESSIONID cookie so even though the credentials are tested and dhis2
>> logs a successful authentication, the browser cookie doesn't match the
>> session id in dhis and so you don't get in. I am really not sure why
>> What I also don't know is what might have changed to cause this to
>> happen. I am assuming you didn't just wake up one morning and this
>> started to happen. There has been some change to nginx configuration
>> or dhis2 upgrade or something similar.
>> 
>> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>> wrote:
>>> i tried to uninstall and reinstall it again but the issue is still
>>> remaining, Note that this is happening to all users using Goggle Chrome as
>>> most of them are familiar with it.
>>> 
>>> Regards
>>> 
>>> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx <mailto:knutst@xxxxxxxxx>> wrote:
>>>> 
>>>> Maybe try to reinstall Chrome.
>>>> 
>>>> Knut
>>>> 
>>>> 
>>>> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>> wrote:
>>>>> 
>>>>> Thank you Bob,
>>>>> 
>>>>> I tried to use New Incognito windows and Clear browsing data but the
>>>>> issue is remaining for Google Chrome , actually when we restart the server
>>>>> the username and password work only once and then after the problem persist.
>>>>> we are still waiting for your support.
>>>>> 
>>>>> Regards
>>>>> 
>>>>> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>> wrote:
>>>>>> 
>>>>>> oops, forgot users ...
>>>>>> 
>>>>>> ---------- Forwarded message ----------
>>>>>> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx <mailto:bobjolliffe@xxxxxxxxx>>
>>>>>> Date: 18 July 2016 at 11:40
>>>>>> Subject: Re: [Dhis2-users] Browser not working
>>>>>> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>>
>>>>>> 
>>>>>> 
>>>>>> Hi Emmanuel
>>>>>> 
>>>>>> If it works with firefox then it is really likely to be a chrome cache
>>>>>> issue. Try and login with chrome incognito mode. If that works then
>>>>>> you can be reasonably sure.
>>>>>> 
>>>>>> If so, then try ...
>>>>>> 
>>>>>> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache <https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache>
>>>>>> 
>>>>>> Bob
>>>>>> 
>>>>>> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>>>>>> wrote:
>>>>>>> Deal all, we are facing the issue of using Google Chrome, when using
>>>>>>> username and password there is a message saying wrong username and
>>>>>>> password.
>>>>>>> But it is working well with Mozilla Firefox. We tried to clean cash
>>>>>>> but
>>>>>>> nothing improved
>>>>>>> Does any one know what to do to fix this problem.
>>>>>>> 
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>>> More help : https://help.launchpad.net/ListHelp
>>>>>>> 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>> More help : https://help.launchpad.net/ListHelp
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>>> HMIS/MOH
>>>>> Telephone: *+250 788408772*
>>>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>>>> "Do Good. Do It Well."
>>>>> 
>>>> 
>>>> 
>>>> --
>>>> Knut Staring
>>>> Dept. of Informatics, University of Oslo
>>>> Norway: +4791880522
>>>> Skype: knutstar
>>>> http://dhis2.org <http://dhis2.org/>
>>>> 
>>> 
>>> 
>>> 
>>> --
>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>> HMIS/MOH
>>> Telephone: *+250 788408772*
>>> Email: ntawemma@xxxxxxxxx <mailto:ntawemma@xxxxxxxxx>
>>> "Do Good. Do It Well."
>>> 
>> 
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> More help : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
>> 
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx <mailto:dhis2-users@xxxxxxxxxxxxxxxxxxx>
>> Unsubscribe : https://launchpad.net/~dhis2-users <https://launchpad.net/~dhis2-users>
>> More help   : https://help.launchpad.net/ListHelp <https://help.launchpad.net/ListHelp>
> 
>