dhis2-users team mailing list archive

[Bob Jolliffe <bobjolliffe@xxxxxxxxx>]

Is this only in chrome?

On 19 July 2016 at 17:01, Olav Poppe <olav.poppe@xxxxxx> wrote:

> I can confirm that I now see the same issue in non-2.22 as well. Very
> strange behavior - I can at times log in, but is then logged off when
> navigation between different modules.
>
>
>
> 19. jul. 2016 kl. 15.28 skrev Olav Poppe <olav.poppe@xxxxxx>:
>
> Forwarding to user list. Not 2.24 issue then it seems.
>
> Olav
>
>
>
> Videresendt melding:
>
> *Fra: *ifeanyiokoye@xxxxxxxxx
> *Emne: **Re: [Dhis2-users] Browser not working*
> *Dato: *19. juli 2016 kl. 15.19.34 GMT
> *Til: *Olav Poppe <olav.poppe@xxxxxx>
>
> Just to add that I'm using version 2.22 build 22086
>
>
> *From: *Olav Poppe
> *Sent: *Tuesday, 19 July 2016 16:08
> *To: *ifeanyiokoye@xxxxxxxxx
> *Cc: *Bob Jolliffe; Ntawuyirusha Emmanuel; DHIS Users
> *Subject: *Re: [Dhis2-users] Browser not working
>
> Hi, I can add that I have the same problem on two different servers:
> logging in with Chrome (or Safari) does not work, Firefox works fine.
> Instances are both 2.24 build. Nginx 1.4.6 are running on both servers.
> Both servers have other non-2.24 instances that does not have the same
> problem.
>
> To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g.
> nothing works…Not sure if that’s a general problem or not. Again, menu
> works in non-24 instances.
>
> Regards
> Olav
>
>
>
>
> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx:
>
> Dear Bob,
> I am having this same issue to with Chrome. After entering the log in
> credentials, it opens a page with API data and does not log in. If I am
> lucky and have a data entry page open, then I can log in at the prompt and
> that works.
> Our instance is set to load the dashboard as the opening page.
>
> Have to keep struggling with it till it eventually logs in.
>
> Thanks
>   Original Message
> From: Bob Jolliffe
> Sent: Tuesday, 19 July 2016 14:58
> To: Ntawuyirusha Emmanuel
> Cc: dhis2-users
> Subject: Re: [Dhis2-users] Browser not working
>
> Hi Emmanuel
>
> I am following up on a separate thread. I'll copy you into that.
>
> I see it is a problem, seemingly related to chrome mishandling the
> JSESSIONID cookie so even though the credentials are tested and dhis2
> logs a successful authentication, the browser cookie doesn't match the
> session id in dhis and so you don't get in. I am really not sure why
> What I also don't know is what might have changed to cause this to
> happen. I am assuming you didn't just wake up one morning and this
> started to happen. There has been some change to nginx configuration
> or dhis2 upgrade or something similar.
>
> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx>
> wrote:
>
> i tried to uninstall and reinstall it again but the issue is still
> remaining, Note that this is happening to all users using Goggle Chrome as
> most of them are familiar with it.
>
> Regards
>
> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>
>
> Maybe try to reinstall Chrome.
>
> Knut
>
>
> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx>
> wrote:
>
>
> Thank you Bob,
>
> I tried to use New Incognito windows and Clear browsing data but the
> issue is remaining for Google Chrome , actually when we restart the server
> the username and password work only once and then after the problem
> persist.
> we are still waiting for your support.
>
> Regards
>
> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx>
> wrote:
>
>
> oops, forgot users ...
>
> ---------- Forwarded message ----------
> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx>
> Date: 18 July 2016 at 11:40
> Subject: Re: [Dhis2-users] Browser not working
> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>
>
> Hi Emmanuel
>
> If it works with firefox then it is really likely to be a chrome cache
> issue. Try and login with chrome incognito mode. If that works then
> you can be reasonably sure.
>
> If so, then try ...
>
> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache
>
> Bob
>
> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
> wrote:
>
> Deal all, we are facing the issue of using Google Chrome, when using
> username and password there is a message saying wrong username and
> password.
> But it is working well with Mozilla Firefox. We tried to clean cash
> but
> nothing improved
> Does any one know what to do to fix this problem.
>
>
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> _______________________________________________
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>
>
>
>
> --
> *Mr. Emmanuel NTAWUYIRUSHA*
> HMIS/MOH
> Telephone: *+250 788408772*
> Email: ntawemma@xxxxxxxxx
> "Do Good. Do It Well."
>
>
>
> --
> Knut Staring
> Dept. of Informatics, University of Oslo
> Norway: +4791880522
> Skype: knutstar
> http://dhis2.org
>
>
>
>
> --
> *Mr. Emmanuel NTAWUYIRUSHA*
> HMIS/MOH
> Telephone: *+250 788408772*
> Email: ntawemma@xxxxxxxxx
> "Do Good. Do It Well."
>
>
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> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help : https://help.launchpad.net/ListHelp
>
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> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
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>