dhis2-users team mailing list archive

[Anthony Danso <anthonydanso47@xxxxxxxxx>]

I can also confirm same issue is happening in Ghana as well.The whole country can not login using (chrome) Firefox is working fine.I personally have tried it.Am currently running dhis 2.22 on the national instances.

Regards 
Tony.

Sent from my iPhone 6s.

> On Jul 19, 2016, at 4:09 PM, Steven Uggowitzer <whotopia@xxxxxxxxx> wrote:
> 
> I can confirm this as well. Neither Safari nor Chrome (51.0) function properly.   I've tried to experimentally modify our nginx server ssl_session_cache settings and even tried turning that and all other caching off, but same problems.   
> 
> --------------------------
> Steven Uggowitzer
> eSHIfT Partner Network,  Entuura Ventures Ltd
> Tel: +41 22 366 1920
> Mob: +41 79 719 4180
> Skype: fendant123
> LinkedIn: http://ch.linkedin.com/in/stevenuggowitzer
> 
>> On 19 July 2016 at 17:08, Olav Poppe <olav.poppe@xxxxxx> wrote:
>> Hi, I can add that I have the same problem on two different servers: logging in with Chrome (or Safari) does not work, Firefox works fine. Instances are both 2.24 build. Nginx 1.4.6 are running on both servers. Both servers have other non-2.24 instances that does not have the same problem.
>> 
>> To add to the problem, the DHIS 2 top menu does not work in Firefox, e.g. nothing works…Not sure if that’s a general problem or not. Again, menu works in non-24 instances.
>> 
>> Regards
>> Olav
>> 
>> 
>> 
>> 
>>> 19. jul. 2016 kl. 14.41 skrev ifeanyiokoye@xxxxxxxxx:
>>> 
>>> Dear Bob,
>>> I am having this same issue to with Chrome. After entering the log in credentials, it opens a page with API data and does not log in. If I am lucky and have a data entry page open, then I can log in at the prompt and that works. 
>>> Our instance is set to load the dashboard as the opening page.
>>> 
>>> Have to keep struggling with it till it eventually logs in. 
>>> 
>>> Thanks
>>>   Original Message  
>>> From: Bob Jolliffe
>>> Sent: Tuesday, 19 July 2016 14:58
>>> To: Ntawuyirusha Emmanuel
>>> Cc: dhis2-users
>>> 
>>> Subject: Re: [Dhis2-users] Browser not working
>>> 
>>> Hi Emmanuel
>>> 
>>> I am following up on a separate thread. I'll copy you into that.
>>> 
>>> I see it is a problem, seemingly related to chrome mishandling the
>>> JSESSIONID cookie so even though the credentials are tested and dhis2
>>> logs a successful authentication, the browser cookie doesn't match the
>>> session id in dhis and so you don't get in. I am really not sure why
>>> What I also don't know is what might have changed to cause this to
>>> happen. I am assuming you didn't just wake up one morning and this
>>> started to happen. There has been some change to nginx configuration
>>> or dhis2 upgrade or something similar.
>>> 
>>>> On 19 July 2016 at 14:40, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx> wrote:
>>>> i tried to uninstall and reinstall it again but the issue is still
>>>> remaining, Note that this is happening to all users using Goggle Chrome as
>>>> most of them are familiar with it.
>>>> 
>>>> Regards
>>>> 
>>>>> On Mon, Jul 18, 2016 at 7:49 PM, Knut Staring <knutst@xxxxxxxxx> wrote:
>>>>> 
>>>>> Maybe try to reinstall Chrome.
>>>>> 
>>>>> Knut
>>>>> 
>>>>> 
>>>>> On Tuesday, July 19, 2016, Ntawuyirusha Emmanuel <ntawemma@xxxxxxxxx>
>>>>> wrote:
>>>>>> 
>>>>>> Thank you Bob,
>>>>>> 
>>>>>> I tried to use New Incognito windows and Clear browsing data but the
>>>>>> issue is remaining for Google Chrome , actually when we restart the server
>>>>>> the username and password work only once and then after the problem persist.
>>>>>> we are still waiting for your support.
>>>>>> 
>>>>>> Regards
>>>>>> 
>>>>>> On Mon, Jul 18, 2016 at 12:42 PM, Bob Jolliffe <bobjolliffe@xxxxxxxxx>
>>>>>> wrote:
>>>>>>> 
>>>>>>> oops, forgot users ...
>>>>>>> 
>>>>>>> ---------- Forwarded message ----------
>>>>>>> From: Bob Jolliffe <bobjolliffe@xxxxxxxxx>
>>>>>>> Date: 18 July 2016 at 11:40
>>>>>>> Subject: Re: [Dhis2-users] Browser not working
>>>>>>> To: Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Emmanuel
>>>>>>> 
>>>>>>> If it works with firefox then it is really likely to be a chrome cache
>>>>>>> issue. Try and login with chrome incognito mode. If that works then
>>>>>>> you can be reasonably sure.
>>>>>>> 
>>>>>>> If so, then try ...
>>>>>>> 
>>>>>>> https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache
>>>>>>> 
>>>>>>> Bob
>>>>>>> 
>>>>>>> On 18 July 2016 at 11:08, Emmanuel Ntawuyirusha <ntawemma@xxxxxxxxx>
>>>>>>> wrote:
>>>>>>>> Deal all, we are facing the issue of using Google Chrome, when using
>>>>>>>> username and password there is a message saying wrong username and
>>>>>>>> password.
>>>>>>>> But it is working well with Mozilla Firefox. We tried to clean cash
>>>>>>>> but
>>>>>>>> nothing improved
>>>>>>>> Does any one know what to do to fix this problem.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> _______________________________________________
>>>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>>>> More help : https://help.launchpad.net/ListHelp
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>>>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>>>>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>>>>>> More help : https://help.launchpad.net/ListHelp
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> --
>>>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>>>> HMIS/MOH
>>>>>> Telephone: *+250 788408772*
>>>>>> Email: ntawemma@xxxxxxxxx
>>>>>> "Do Good. Do It Well."
>>>>> 
>>>>> 
>>>>> --
>>>>> Knut Staring
>>>>> Dept. of Informatics, University of Oslo
>>>>> Norway: +4791880522
>>>>> Skype: knutstar
>>>>> http://dhis2.org
>>>> 
>>>> 
>>>> 
>>>> --
>>>> *Mr. Emmanuel NTAWUYIRUSHA*
>>>> HMIS/MOH
>>>> Telephone: *+250 788408772*
>>>> Email: ntawemma@xxxxxxxxx
>>>> "Do Good. Do It Well."
>>> 
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help : https://help.launchpad.net/ListHelp
>>> 
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>> 
>> 
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
> 
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-users
> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp