dhis2-users team mailing list archive

[Dipali Sahu <dipali.sahu@xxxxxxxxx>]

Hi,, yes its a really strange issue.

the custom css controls the font styling and other basic look of the
screens to match our organizations's standard.


On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
wrote:

> Hi Dipali,
>
> Seems you have a strange issue - sometimes it works sometime not? Do you
> see and pattern - when it s working when is not? Do you see any error log?
> Also - do you have custom script? What is you custom css doing?
>
> --
> Abyot A. Gizaw.
> Senior Engineer, DHIS2
> University of Oslo
> http://www.dhis2.org
>
> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx>
> wrote:
>
>> Hi
>>
>> I have an urgent issue here, any leads will be helpful.
>>
>> I have a few tracker data elements of Yes/No type that don't save data
>> value sometimes in a Tracker program. The value is successfully entered
>> (check or cross in the box) but when I return to the form, it doesn't show
>> on the form AS WELL AS in REPORTS.
>>
>>
>>    - Its only sometimes that the value is not saved, because there are
>>    already about 700 records where the data value is saved.
>>    - Could it be because we have a custom css and since the yes/no data
>>    elements are changed from dropdown to radio buttons , it causes the problem
>>    sometimes.
>>    - It is only Yes/no elements that are not shown, rest of the element
>>    values on the form are shown.
>>    - Data element configuration is correct.
>>    - Replacing the DE with a new one might not be the resolution because
>>    we are not sure how many of such elements that do not save data sometime.
>>    Also, the issue surfaced only after we had about 600 records already saved.
>>    We guessed that there might be some change in the DB that causing the
>>    issue. But even after the issue was reported, data still keeps saving most
>>    of the time , and now we have a total of 700 records.
>>
>> Thank you
>> Deepali
>>
>>
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>