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Re: My DHIS2 Reports app not loading

 

Kamugunga,
If he had provided the logs then that should had been easy to confirm but
currently the information seem like a bug on the war file. So the best
option is to replace the war file and monitor the logs. If it is a tomcat
issue it will definitely show on the logs.

On Feb 13, 2017 08:14, "Kamugunga Adolphe" <kaadol@xxxxxxxxx> wrote:

Dear Gerald,
This could be also related to your tomcat version, we had the similar issue
here in Rwanda with data visualizer, pivot and event report apps not
loading after upgrading to dhis 2.24. We have upgraded to our tomcat from
7.052  to  7.0.68 and it worked.

Please trace back Bob,Lars, and Jason discussion on the tomcat version for
the new dhis2 releases.

Regards.

*Adolphe Kamugunga*
*MIS Technical Advisor*
Mobile: +250 788 740 578 <+250%20788%20740%20578>
Email:kaadol@xxxxxxxxx
Skype: ka.adolphe
 RWANDA


On 13 February 2017 at 08:48, gerald thomas <gerald17006@xxxxxxxxx> wrote:

> Timothy,
> Please run maintenance and delete war file and name of folder which has
> the name of your war file. Download a new war and tail -f
> /path/Catalina.out if there is no error then everything should be fine.
> Kindly note I am saying "/path/" because I don't the path of your logs.
> Also tomcat must be stop before deleting war file and folder and "tail" the
> logs before starting tomcat.
> Wishing you the best.
>
> On Feb 13, 2017 06:26, "timothy kiyemba" <tkiyemba@xxxxxxxxx> wrote:
>
>> Anybody with a solution to this problem?
>> ------------------------------
>> From: Timothy Kiyemba <tkiyemba@xxxxxxxxx>
>> Sent: ‎12/‎02/‎2017 21:59
>> To: dhis2-devs <dhis2-devs@xxxxxxxxxxxxxxxxxxx>; dhis2-users
>> <dhis2-users@xxxxxxxxxxxxxxxxxxx>
>> Subject: My DHIS2 Reports app not loading
>>
>> Dear all
>>
>> Has any one faced this challenge before, my DHIS2 reports app is not
>> loading. It just shows that its loading but it never completes. Could I
>> have missed out a step somewhere? See image below;
>>
>> [image: Inline image 1]
>>
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>

PNG image


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