dhis2-users team mailing list archive

[Arun Paul <paul.arun@xxxxxxxxx>]

Hi all,

I am using DHIS2 Tracker for managing the health data population in
villages around a hospital. The organisation units are arranged in a
hierarchy of 3 levels as given below.

Referral Center
+-Cluster
   +-Village


After training the hospital staff on configuring organisation units and let
them practice on the system I ended up with a weird problem.

Although the hierarchy levels are intact, the org units are rendered in a
wrong structure in the search filter of tracker capture. Please find the
screenshot.
You can see that things are properly arranged in the left pane, but not the
same in the search criteria. It shows the corrupted structure also in
Maintenance-> Org units -> Hierarchy operations. But after checking the
database I do not see any problem with the org unit hierarchy level and the
parent org unit.
What could have gone wrong?

I can definitely recover the system using an older backup. But I am
wondering how to fix this if it happens again in the future.

Thanks in advance,
Arun





Cheers,
- Arun Paul

Attachment: orgunit_hierarchy.png
Description: PNG image

Attachment: orgunit-trackercapture.png
Description: PNG image