dhis2-users team mailing list archive

[Lars Helge Øverland <lars@xxxxxxxxx>]

Hi Anna,

okay. Could it be that you have not enabled email notifications? This can
be configured as a system setting, and also be overridden by user specific
settings.

Go Settings app > Messaging and enable email notifications.

Also make sure that your users have not disabled this under Profile > User
settings > email notifications.

regards,

Lars


On Wed, Oct 11, 2017 at 11:57 AM, Anna Mennella <mennella.ann@xxxxxxxxx>
wrote:

> Hi there,
>
> I have been trying to send notification emails to some users within my
> team by using the message app; however, I have noticed that any message can
> be read only by logging in into DHIS2 and therefore these emails don't
> reach the email inbox.
> I'm a bit surprised about it as I guess that in some cases the purpose of
> sending notifications/reminders from there is to remind the users to upload
> information and therefore to log in into the system.
>
> Any help?
>
> Thanks
> Anna
>
>
>
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-- 
Lars Helge Øverland
Lead developer, DHIS 2
University of Oslo
Skype: larshelgeoverland
lars@xxxxxxxxx
http://www.dhis2.org <https://www.dhis2.org/>