dhis2-users team mailing list archive

[Knut Staring <knutst@xxxxxxxxx>]

Hi Aljosa, let me copy this back on the mailing list so others can come
with suggestions too.

No this is not normal, you should see all that you have in the other
screenshot, so there is probably something wrong with your database.

The next places to check are the browser console and the server log.

1) In Chrome, click on Ctrl+Shit+I to open the console window and look for
error messages in RED.

2) For the server, look for catalina.out in the logs folder (are  you using
Tomcat or DHIS Live?). Operating system?

Knut


On Fri, Jan 12, 2018 at 9:06 AM, Aljosa Celebic <Aljosa.Celebic@xxxxxx>
wrote:

> Hi Knut,
>
>
>
> I tried with Chrome but I have the same problem.
>
>
>
> I also tried "Browser Cache Cleaner" and "Incognito window", this change
> nothing.
>
>
>
> Is it normal that I have nothing in Maintenance app?
>
>
>
> Thanks
>
>
>
> Aljosa
>
>
>
>
>
>
>
> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
> *Sent:* jeudi 11 janvier 2018 18:41
> *To:* Aljosa Celebic <Aljosa.Celebic@xxxxxx>
>
> *Subject:* Re: [Dhis2-users] Issue with Maintenance app
>
>
>
> Can you try with Chrome?
>
>
>
> K
>
>
>
> On Thu, Jan 11, 2018 at 4:33 PM, Aljosa Celebic <Aljosa.Celebic@xxxxxx>
> wrote:
>
> Dear Knut,
>
>
>
> Thank you for your answer.
>
> Version is 2.28., we have installed it a week ago.
>
>
>
> Could you confirm that in all cases, opening the Maintenance I’m supposed
> to see this window, with many sheets, like ALL, CATEGORY, DATA ELEMENTS,
> and so on…. :
>
>
>
>
>
> But this is the window that I have :
>
>
>
>
>
> I use Mozilla Firefox, I read that Mozilla is recommended.
>
>
>
> Should I still try your previous advice?
>
> Thank you!
>
>
>
> Kind regards.
>
> AC
>
>
>
>
>
> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
> *Sent:* jeudi 11 janvier 2018 16:16
> *To:* Aljosa Celebic <Aljosa.Celebic@xxxxxx>
> *Cc:* dhis2-users@xxxxxxxxxxxxxxxxxxx
> *Subject:* Re: [Dhis2-users] Issue with Maintenance app
>
>
>
> Hello Aljosa,
>
>
>
> Try cleaning your browser cache by selecting "Browser Cache Cleaner" from
> the menu. You can also open an Incognito window in Chrome (or are you using
> a different browser?)
>
>
>
> If this does not help, you should take a look at your Chrome browser
> console for any error messages.
>
>
>
> Which version of DHIS2?
>
>
>
> Knut
>
>
>
> On Thu, Jan 11, 2018 at 4:05 PM, Aljosa Celebic <Aljosa.Celebic@xxxxxx>
> wrote:
>
> Hi, When I open Maintenance app I’m supposed to find Data Elements,
> Organisation Unit building tools… but the only thing that appear is
> Metadata group editor.
>
> Have I missed something before starting to create the entry forms for my
> new project?
>
> Thank you for your help. Kind regards.
>
> AC
>
>
>
> Aljosa Celebic
> Data Manager, Competence Center for Methodology and Statistics
>
> *Luxembourg Institute of Health*
> General Management
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> Tel: +352 26970-399 <+352%2026%2097%2003%2099>
> Fax: +352 26970-719 <+352%2026%2097%2007%2019>
> Email: aljosa.celebic@xxxxxx
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>
>
>
>
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> aljosa.celebic@xxxxxx
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> --
>
> Knut Staring
>
> Department of Information, Evidence and Research
> World Health Organization, Geneva, Switzerland
> Office: +41 22 791 3683 <+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931
> <+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
> Skype:     knutstar
>
>
>
>
>
> --
>
> Knut Staring
>
> Department of Information, Evidence and Research
> World Health Organization, Geneva, Switzerland
> Office: +41 22 791 3683 <+41%2022%20791%2036%2083> Mob1: +33 6 4434 2931
> <+33%206%2044%2034%2029%2031> Mob2: +47 9188 0522
> Skype:     knutstar
>



-- 
Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype:     knutstar