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[Bug 1315177] Re: package ubuntu-docs 13.10.2 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/ja/ubuntu-help/accounts-disable-service.page': Input/output error

 

Hi Alejandro,
Thanks for reporting the bug. Even if I'm not sure of the reason why it happened, I agree that it's probably not a hardware issue.
Can you please let us know if the problem is persistent, i.e. do you now have any problem with accessing Ubuntu Help?

** Changed in: ubuntu-docs (Ubuntu)
       Status: Invalid => Incomplete

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https://bugs.launchpad.net/bugs/1315177

Title:
  package ubuntu-docs 13.10.2 failed to install/upgrade: failed to stat
  (dereference) existing symlink `/usr/share/help/ja/ubuntu-help
  /accounts-disable-service.page': Input/output error

Status in “ubuntu-docs” package in Ubuntu:
  Incomplete

Bug description:
  the computer crashes when it starts...

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-docs 13.10.2
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  Date: Thu May  1 13:02:39 2014
  DpkgHistoryLog:
   Start-Date: 2014-05-01  13:02:14
   Commandline: aptdaemon role='role-commit-packages' sender=':1.93'
   Upgrade: ubuntu-docs:amd64 (13.10.2, 14.04.3), thunderbird-locale-en-us:amd64 (24.4.0+build1-0ubuntu1, 24.5.0+build1-0ubuntu0.14.04.1), thunderbird:amd64 (24.4.0+build1-0ubuntu1, 24.5.0+build1-0ubuntu0.14.04.1), thunderbird-globalmenu:amd64 (24.4.0+build1-0ubuntu1, 24.5.0+build1-0ubuntu0.14.04.1), thunderbird-locale-en:amd64 (24.4.0+build1-0ubuntu1, 24.5.0+build1-0ubuntu0.14.04.1), thunderbird-gnome-support:amd64 (24.4.0+build1-0ubuntu1, 24.5.0+build1-0ubuntu0.14.04.1)
  DuplicateSignature: package:ubuntu-docs:13.10.2:failed to stat (dereference) existing symlink `/usr/share/help/ja/ubuntu-help/accounts-disable-service.page': Input/output error
  ErrorMessage: failed to stat (dereference) existing symlink `/usr/share/help/ja/ubuntu-help/accounts-disable-service.page': Input/output error
  InstallationDate: Installed on 2013-08-01 (273 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: ubuntu-docs
  Title: package ubuntu-docs 13.10.2 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/ja/ubuntu-help/accounts-disable-service.page': Input/output error
  UpgradeStatus: Upgraded to trusty on 2014-05-01 (0 days ago)

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