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Message #00825
[Bug 1346809] Re: package ubuntu-docs 14.04.3 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/uz/ubuntu-help/user-forgottenpassword.page': Input/output error
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Reviewing your dmesg attachment in this bug report it
seems that there is a problem with your hardware. I recommend
performing a back up and then investigating the situation. Measures you
might take include checking cable connections and using software tools
to investigate the health of your hardware. In the event that is is not
in fact an error with your hardware please set the bug's status back to
New. Thanks and good luck!
[This is an automated message. I apologize if it reached you
inappropriately; please just reply to this message indicating so.]
** Tags added: hardware-error
** Changed in: ubuntu-docs (Ubuntu)
Importance: Undecided => Low
** Changed in: ubuntu-docs (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1346809
Title:
package ubuntu-docs 14.04.3 failed to install/upgrade: failed to stat
(dereference) existing symlink `/usr/share/help/uz/ubuntu-help/user-
forgottenpassword.page': Input/output error
Status in “ubuntu-docs” package in Ubuntu:
Invalid
Bug description:
This happens every time I try to udate using the software updater,
I've tried to clean it using apt-get cle3an and automremove, but it
does'nt work.
I now generally untick it under the software updater so that the rest
of the updates can work without a problem
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: ubuntu-docs 14.04.3
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
Date: Tue Jul 22 09:41:30 2014
DuplicateSignature: package:ubuntu-docs:14.04.3:failed to stat (dereference) existing symlink `/usr/share/help/uz/ubuntu-help/user-forgottenpassword.page': Input/output error
ErrorMessage: failed to stat (dereference) existing symlink `/usr/share/help/uz/ubuntu-help/user-forgottenpassword.page': Input/output error
InstallationDate: Installed on 2014-04-18 (94 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-docs
Title: package ubuntu-docs 14.04.3 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/uz/ubuntu-help/user-forgottenpassword.page': Input/output error
UpgradeStatus: No upgrade log present (probably fresh install)
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References