documentation-packages team mailing list archive

[Gunnar Hjalmarsson <1591474@xxxxxxxxxxxxxxxxxx>]

Right, Doug, the problem isn't the web version, where the links are
always valid. But the approach in the yelp version creates an
expectation gap, since the users don't know why they fail and how to
make them work. An explanatory comment (which could be dropped in the
web version) might help.

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https://bugs.launchpad.net/bugs/1591474

Title:
  In the Ubuntu desktop guide The URI ‘help:empathy/index’ does not
  point to a valid page.

Status in ubuntu-docs package in Ubuntu:
  Triaged

Bug description:
  Description:	Ubuntu 16.04 LTS
  Release:	16.04

  ubuntu-docs:
    Installed: 16.04.3
    Candidate: 16.04.3
    Version table:
   *** 16.04.3 500
          500 http://gb.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          500 http://gb.archive.ubuntu.com/ubuntu xenial/main i386 Packages
          100 /var/lib/dpkg/status

  This bug relates to the following section of the Ubuntu help.

  Ubuntu Desktop Guide » Networking, web, e-mail & chat » Chat & Social
  Networking » Instant messaging on Ubuntu

  In this section the third paragraph (excluding the information box)
  contains the text:

  "For help with using Empathy, read the Empathy manual." where the
  words "Empathy manual" are a link.

  The expected action is that following this link would take you to a
  manual of the Empathy program.

  Instead following the link results in this error message:

  Document Not Found
  The URI ‘help:empathy/index’ does not point to a valid page.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-docs 16.04.3
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jun 11 09:46:31 2016
  InstallationDate: Installed on 2016-06-06 (4 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-docs
  UpgradeStatus: No upgrade log present (probably fresh install)

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