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[Bug 1617621] Re: frozen screen


Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

** Package changed: ubuntu-docs (Ubuntu) => ubuntu

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  frozen screen

Status in Ubuntu:

Bug description:
  ubuntus last version 16.04 always falling down one time a day or more
  with random circunstances. Screen, mouse and keyboard suddenly frozen
  and i can't restart the system with "reisub" comand. The only way is
  turn off my computer with the button, and one day my computer will be
  break. Please give a solution. Thank you. Sorry for my english, but
  sure you can understand me.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-docs 16.04.4
  ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
  Uname: Linux 4.4.0-34-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Aug 27 21:55:31 2016
  InstallationDate: Installed on 2016-08-23 (4 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
   PATH=(custom, no user)
  SourcePackage: ubuntu-docs
  UpgradeStatus: No upgrade log present (probably fresh install)

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