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[Bug 1642454] [NEW] Installing Network Printer via Add Printer wizard creates incorrect Device URI (Ubuntu 16.04)

 

Public bug reported:

Hello,

Installing a network printer in Ubuntu 16.04 appears to install the
incorrect Device URI.

Summary: 
I am not sure how the Device URI is supposed to work in Ubuntu, but installing the printer using the Ubuntu Add Printer wizard (GUI) a string of alpha characters is entered. Users are unable to print. However, manually changing this to the Printer IP address does allow printing to work. 

I confirmed this issue with four separate machines all running clean
installations of Ubuntu 16.04 with no modifications, and updates
applied.

*Please see attached PDF with installation procedure and screenshots for
details.

----------

Installation Example:

Example network printer: Brother DCP-L2540DW (Static IP: 192.168.1.20)

Procedure:
*Adding the printer: "Settings > Printer > Add"
*Select printer under "Network Printer", Host Name shows "BRN30055C829554".
*Complete installation after selecting an acceptable driver.
*Printer does NOT print. Printer Properties shows "Device URI": "lpd://BRN30055C829554/BINARY_P1"
*Changing Device URI to printer IP (using "Change" option) corrects Device URI to IP address "lpd://192.168.1.20/BINARY_P1"
*Printing is now successful.

** Affects: ubuntu-docs (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "Ubuntu16.04_Add_Network_Printer_Device_URI_Error.pdf"
   https://bugs.launchpad.net/bugs/1642454/+attachment/4778391/+files/Ubuntu16.04_Add_Network_Printer_Device_URI_Error.pdf

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https://bugs.launchpad.net/bugs/1642454

Title:
  Installing Network Printer via Add Printer wizard creates incorrect
  Device URI (Ubuntu 16.04)

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  Hello,

  Installing a network printer in Ubuntu 16.04 appears to install the
  incorrect Device URI.

  Summary: 
  I am not sure how the Device URI is supposed to work in Ubuntu, but installing the printer using the Ubuntu Add Printer wizard (GUI) a string of alpha characters is entered. Users are unable to print. However, manually changing this to the Printer IP address does allow printing to work. 

  I confirmed this issue with four separate machines all running clean
  installations of Ubuntu 16.04 with no modifications, and updates
  applied.

  *Please see attached PDF with installation procedure and screenshots
  for details.

  ----------

  Installation Example:

  Example network printer: Brother DCP-L2540DW (Static IP: 192.168.1.20)

  Procedure:
  *Adding the printer: "Settings > Printer > Add"
  *Select printer under "Network Printer", Host Name shows "BRN30055C829554".
  *Complete installation after selecting an acceptable driver.
  *Printer does NOT print. Printer Properties shows "Device URI": "lpd://BRN30055C829554/BINARY_P1"
  *Changing Device URI to printer IP (using "Change" option) corrects Device URI to IP address "lpd://192.168.1.20/BINARY_P1"
  *Printing is now successful.

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