documentation-packages team mailing list archive

[Gunnar Hjalmarsson <1645689@xxxxxxxxxxxxxxxxxx>]

Thanks for your report.

How did you conclude that an Ubuntu One account is required to install
software from the Ubuntu archive? (AFAIK it's not.)

If you have a problem with your Ubuntu One account, you may want to
submit an issue to rt@xxxxxxxxxx.

** Changed in: ubuntu-docs (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1645689

Title:
  Install Additional Software doesn't include info on single signon

Status in ubuntu-docs package in Ubuntu:
  Incomplete

Bug description:
  In the list of steps at help.ubuntu.com/stable/ubuntu-help/addremove-
  install.html it doesn't mention the fact that you are required to have
  an Ubuntu One account, nor that you have to enter your email address
  and password for that service.

  It also doesn't address what happens when that fails. In my case I
  created the required account (even though I will NEVER!!! install
  software I have to pay for) and then immediately tried to install some
  new software. That failed with an error saying wrong password. Even
  after properly activating the account and waiting overnight it is
  still failing to recognize my password. [This should probably be
  another bug report | support request]

  Running Ubuntu 16.10

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