documentation-packages team mailing list archive

[Ron Helwig <1645689@xxxxxxxxxxxxxxxxxx>]

It is asking for an Ubuntu One email/pass, but it won't accept my Ubuntu
One email and password. I have attached a picture.

I worked around it by doing
apt-get install synaptic
so I can use Synaptic to install software instead of Ubuntu Software. I would like to use the state of the art, which I assume Ubuntu Software is, but I am glad to have a decent fail-back in Synaptic.

FYI, I was a developer for 15 years, although mostly in MS Windows. I do
understand the difference between the root password (for authenticating
changes to the system) and the Ubuntu One single sign on stuff. But that
point might be a good one to be very explicit about for folks who might
not understand.

** Attachment added: "Showing the dialog requiring Ubuntu One."
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1645689/+attachment/4785334/+files/Screenshot%20passwordfail.png

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https://bugs.launchpad.net/bugs/1645689

Title:
  Install Additional Software doesn't include info on single signon

Status in ubuntu-docs package in Ubuntu:
  Incomplete

Bug description:
  In the list of steps at help.ubuntu.com/stable/ubuntu-help/addremove-
  install.html it doesn't mention the fact that you are required to have
  an Ubuntu One account, nor that you have to enter your email address
  and password for that service.

  It also doesn't address what happens when that fails. In my case I
  created the required account (even though I will NEVER!!! install
  software I have to pay for) and then immediately tried to install some
  new software. That failed with an error saying wrong password. Even
  after properly activating the account and waiting overnight it is
  still failing to recognize my password. [This should probably be
  another bug report | support request]

  Running Ubuntu 16.10

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