documentation-packages team mailing list archive

[Gunnar Hjalmarsson <1645689@xxxxxxxxxxxxxxxxxx>]

On 2016-12-14 10:46, Chris Perry wrote:
> I don't think snaps are mentioned in the 16.10 help. We'll need to 
> mention them in the 17.04 help?

Well, the desktop guide does not talk about the Debian package format
either. Probably we should mention snaps as an example of when you need
to sign in to Ubuntu One to be able to install or remove, but I would
suggest that we simply link to a suitable page which explains what snaps
is about.

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https://bugs.launchpad.net/bugs/1645689

Title:
  Install Additional Software doesn't include info on single signon

Status in ubuntu-docs package in Ubuntu:
  Triaged

Bug description:
  In the list of steps at help.ubuntu.com/stable/ubuntu-help/addremove-
  install.html it doesn't mention the fact that you are required to have
  an Ubuntu One account, nor that you have to enter your email address
  and password for that service.

  It also doesn't address what happens when that fails. In my case I
  created the required account (even though I will NEVER!!! install
  software I have to pay for) and then immediately tried to install some
  new software. That failed with an error saying wrong password. Even
  after properly activating the account and waiting overnight it is
  still failing to recognize my password. [This should probably be
  another bug report | support request]

  Running Ubuntu 16.10

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