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[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

 

upload video which this issue was happening

** Attachment added: "O1684740_Garbage.mp4"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1804786/+attachment/5215566/+files/O1684740_Garbage.mp4

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https://bugs.launchpad.net/bugs/1804786

Title:
  Garbage occurred when Playing the video in the Ubuntu Desktop Guide

Status in ubuntu-docs package in Ubuntu:
  New

Bug description:
  Garbage occurred when Playing the video in the Ubuntu Desktop Guide.

  Reproduce step
  1. Ubuntu 18.04.1.
  2. ubuntu-docs 18.04.4
  3. Playing the video(Launch applications) from Help-->Getting started with GNOME.
  4. Garbage occurred after the video repeat about 3 times==> issue.

  Expected results: The Video can be played normally no-matter how many
  times.

  Actual results: Garbage occurred after the video repeat about 3 times

  Note:
  1. the video will show blank but still have the voice after the issue finish.
  2. Right click the mouse and choice "save video as", this application will crashed

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-docs 18.04.4
  ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
  Uname: Linux 4.15.0-39-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov 23 16:46:00 2018
  InstallationDate: Installed on 2018-04-30 (206 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  SourcePackage: ubuntu-docs
  UpgradeStatus: No upgrade log present (probably fresh install)

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References