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[Bug 1873716] Re: Information on how to report a bug is incorrect


On 2020-09-16 19:23, Daniel Letzeisen wrote:
> I saw your message on the mailing list. The best thing I can suggest
> in the documentation is a link to:
> https://help.ubuntu.com/community/ReportingBugs#Filing_bugs_manually_at_Launchpad.net

I see that that section does include this link:


So yes, a link to that section sounds like a good solution to me.

> As for the issue with ubuntu-bug, it has apparently existed for
> several years:
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/688148/comments/2

Why am I not surprised. :(

Thanks for your input, @Daniel! It was very useful.

You received this bug notification because you are a member of
Documentation Packages, which is subscribed to ubuntu-docs in Ubuntu.

  Information on how to report a bug is incorrect

Status in ubuntu-docs package in Ubuntu:
  In Progress

Bug description:
  I'm trying to report a bug about my Bluetooth dongle. I googled and
  was directed to


  for direction on how to do so. I followed the instructions on that
  page, but they do not work:

  1. I run ubuntu-bug without arguments since I don't know which program to report against.
  2. A menu shows up asking me what kind of problem I would like to report.
  3. I choose the only vaguely matching option "Other Problem"
  4. ubuntu-bug aborts with an error message that I need to choose a package.

  There was nothing in the instructions about a package and in any case
  (while I can guess I should maybe report it against bluez), most
  people wouldn't know which package to choose anymore than what program
  is involved. Another menu entry for "hardware" or something of the
  sort would be useful.

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