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[Benjamin Drung <1729491@xxxxxxxxxxxxxxxxxx>]

** Also affects: apport
   Importance: Undecided
       Status: New

** Changed in: apport
       Status: New => Fix Released

** Changed in: apport
    Milestone: None => 2.21.0

** Changed in: apport
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1729491

Title:
  [UIFe] ubuntu-bug says that snap packages are not installed

Status in Apport:
  Fix Released
Status in apport package in Ubuntu:
  Fix Released
Status in ubuntu-docs package in Ubuntu:
  Confirmed
Status in apport source package in Bionic:
  Fix Released

Bug description:
  User Interface Freeze Exception Justification
  =============================================
  The interface for ubuntu-bug/apport-bug <name> is super confusing if <name> was installed as a snap.

  List Notifications
  ==================
  https://lists.ubuntu.com/archives/ubuntu-translators/2018-April/007471.html
  <ubuntu-doc awaiting moderation, but probably no documentation affected?>

  Original Bug Description
  ========================
  1.
  I installed the package gnome-recipes, tried to send an error report program in response to the received message:you cannot report a problem:
  The report belongs to a package that was not installed.

  2.
  Expected that the program will be identified as installed.

  3.
  sudo apt -f install
  [sudo] password for Alexander:
  Reading package lists... Done
  Building dependency tree
  Reading state information... Ready
  0 upgraded, 0 newly installed, for removal 0 packets are marked, and 0 packages are not updated.
  sudo gnome-sudo recipes: gnome-recipes: command not found
  sudo apt install gnome-recipes Reading package lists... Done
  Building dependency tree
  Reading state information... Ready
  E: unable to locate package gnome-recipes

  I installed via software-center

  gnome-recipes
  snap-confine has elevated permissions and is not confined but should be. Refusing to continue to avoid permission escalation attacks
  ubuntu-bug gnome-recipes
  dpkg-query: template gnome-recipes no corresponding package
  Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
  ^C^Z
  [1]+ Stopped ubuntu-bug gnome-recipes

  https://youtu.be/AXtR5m2uqUg
  ---

  1.
  произвёл установку пакета gnome-recipes, попытался отправить отчёт об ошибке программы, в ответ получил сообщение:Не удаётся сообщить о неполадке:
  Отчёт относится к пакету , который не был установлен.

  2.
  Ожидал что программа будет идентифицироваться как установленная.

  3.
  sudo apt -f install
  [sudo] пароль для alexandr:
  Чтение списков пакетов… Готово
  Построение дерева зависимостей
  Чтение информации о состоянии… Готово
  обновлено 0, установлено 0 новых пакетов, для удаления отмечено 0 пакетов, и 0 пакетов не обновлено.
  sudo gnome-recipes sudo: gnome-recipes: команда не найдена
  sudo apt install gnome-recipes Чтение списков пакетов… Готово
  Построение дерева зависимостей
  Чтение информации о состоянии… Готово
  E: Не удалось найти пакет gnome-recipes

  произвёл установку через software-center

  gnome-recipes
  snap-confine has elevated permissions and is not confined but should be. Refusing to continue to avoid permission escalation attacks
  ubuntu-bug gnome-recipes
  dpkg-query: шаблону gnome-recipes не соответствует ни один пакет
  Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
  ^C^Z
  [1]+  Остановлено  ubuntu-bug gnome-recipes

  https://youtu.be/AXtR5m2uqUg

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: software-center (not installed)
  Uname: Linux 4.14.0-041400rc7-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov  2 08:06:48 2017
  InstallationDate: Installed on 2017-10-29 (3 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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