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[Bug 1331960] Re: [Dell Studio 1537] after suspend/resume cycle screen remains black with working cursor

 

** Summary changed:

- after suspend/resume cycle screen remains black with working cursor
+ [Dell Studio 1537] after suspend/resume cycle screen remains black with working cursor

** Tags added: bios-outdated-a11 needs-upstream-testing regression-
potential

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https://bugs.launchpad.net/bugs/1331960

Title:
  [Dell Studio 1537] after suspend/resume cycle screen remains black
  with working cursor

Status in “linux” package in Ubuntu:
  Confirmed
Status in “unity” package in Ubuntu:
  New

Bug description:
  After some (not all by any means) suspend/resume cycles, the screen
  remains black with a movable cursor.  Note this is with an external
  monitor attached, the cursor can be moved to either normally.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.2.1+14.04.20140513-0ubuntu2
  ProcVersionSignature: Ubuntu 3.15.0-5.10-generic 3.15.0-rc8
  Uname: Linux 3.15.0-5-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  Date: Thu Jun 19 09:07:16 2014
  DistUpgraded: 2014-01-17 11:38:47,872 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:029f]
     Subsystem: Dell Device [1028:029f]
  MachineType: Dell Inc. Studio 1537
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-5-generic root=UUID=0c1a857a-009e-48e4-bba0-19bd862bfe63 ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: Upgraded to trusty on 2014-01-17 (152 days ago)
  dmi.bios.date: 09/22/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/22/2008:svnDellInc.:pnStudio1537:pvrA03:rvnDellInc.:rn:rvrA03:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Studio 1537
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Jun 10 12:24:55 2014
  xserver.configfile: default
  xserver.errors: intel(0): Failed to submit rendering commands, disabling acceleration.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                8771 
   vendor                                     AOC
  xserver.version: 2:1.15.1-0ubuntu2
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  apw        3083 F.... pulseaudio
   /dev/snd/pcmC0D0p:   apw        3083 F...m pulseaudio
   /dev/snd/controlC0:  apw        3083 F.... pulseaudio
   /dev/snd/controlC1:  apw        3083 F.... pulseaudio
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=19a8d63a-3fd5-4b14-aa6a-13c3dc353651
  MachineType: Dell Inc. Studio 1537
  Package: unity 7.2.1+14.04.20140513-0ubuntu2
  PackageArchitecture: amd64
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-5-generic root=UUID=0c1a857a-009e-48e4-bba0-19bd862bfe63 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.15.0-5.10-generic 3.15.0-rc8
  RelatedPackageVersions:
   linux-restricted-modules-3.15.0-5-generic N/A
   linux-backports-modules-3.15.0-5-generic  N/A
   linux-firmware                            1.127.2
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags: trusty third-party-packages trusty
  Uname: Linux 3.15.0-5-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-01-17 (152 days ago)
  UserGroups: adm cdrom dialout dip libvirtd lpadmin plugdev sambashare sbuild sudo
  _MarkForUpload: True
  dmi.bios.date: 09/22/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/22/2008:svnDellInc.:pnStudio1537:pvrA03:rvnDellInc.:rn:rvrA03:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Studio 1537
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.

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References