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[Bug 1230222] Re: unity-panel-service assert failure: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received

 

** Changed in: unity
   Importance: Undecided => Critical

** Changed in: unity
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1230222

Title:
  unity-panel-service assert failure: dbus_error.c:69: Unhandled error
  from nih_dbus_error_raise: Connection was disconnected before a reply
  was received

Status in Unity:
  Confirmed
Status in “unity” package in Ubuntu:
  Confirmed

Bug description:
  Unity doesn't load, no Launcher, no Dash appears

  ProblemType: Crash
  DistroRelease: Ubuntu 13.10
  Package: unity-services 7.1.0+13.10.20130920-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
  Uname: Linux 3.11.0-8-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  AssertionMessage: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Tue Sep 24 07:37:25 2013
  DistUpgraded: 2013-09-22 19:03:46,073 DEBUG enabling apt cron job
  DistroCodename: saucy
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.2.16, 3.11.0-8-generic, x86_64: installed
   virtualbox, 4.2.16, 3.8.0-30-generic, x86_64: installed
  ExecutablePath: /usr/lib/unity/unity-panel-service
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Redwood PRO [Radeon HD 5550/5570/5630/6510/6610/7570] [1002:68d9] (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. Device [1462:8070]
  InstallationDate: Installed on 2013-04-26 (152 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  MarkForUpload: True
  ProcCmdline: /usr/lib/unity/unity-panel-service
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-8-generic root=UUID=1bbadea8-ea63-415a-baf0-e93448ff7747 ro quiet splash vt.handoff=7
  Signal: 6
  SourcePackage: unity
  StacktraceTop:
   ?? () from /lib/x86_64-linux-gnu/libnih.so.1
   __run_exit_handlers (status=0, listp=0x7f79763546a8 <__exit_funcs>, run_list_atexit=run_list_atexit@entry=true) at exit.c:77
   __GI_exit (status=<optimized out>) at exit.c:99
   __libc_start_main (main=0x404d60 <main>, argc=1, ubp_av=0x7fffa97da888, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7fffa97da878) at libc-start.c:294
   _start ()
  Title: unity-panel-service assert failure: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received
  UpgradeStatus: Upgraded to saucy on 2013-09-23 (2 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1102
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A97
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1102:bd03/12/2012:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.
  version.compiz: compiz 1:0.9.10+13.10.20130920-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.2.901-2ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu6
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.14-4ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Wed Sep 25 06:07:04 2013
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.2.901-2ubuntu4
  xserver.video_driver: radeon

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