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[Bug 1301125] Re: Lock screen after idle time freezes unity

 

I experience this issue as well. It happens with Ubuntu 14.04 when
leaving the computer idle long enough for it to lock the screen due to
idle timeout. It does not happen every time it goes idle, but every now
and then. More often the past couple of months.

The only resolution that I know of is to do CTRL-ALT-F1, log in and do
"sudo service lightdm restart", or to reset the computer, but such a
resolution is fatal to all running applications and open documents.

I also see others experiencing the same issue, for example in
http://ubuntuforums.org/showthread.php?t=2214421.

What other information is required in order to get this bug triaged?

** Changed in: unity (Ubuntu)
       Status: Expired => Confirmed

** Changed in: unity
       Status: Expired => Confirmed

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https://bugs.launchpad.net/bugs/1301125

Title:
  Lock screen after idle time freezes unity

Status in Unity:
  Confirmed
Status in “unity” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  I recently upgrade to 14.04. My system uses fglrx provided by 14.04.

  When I lock manually the screen, I get no problem. I can even sleep the system without problem. However,
  when the screen is locked by idle time, I cannot unlock it.

  At this point, I can see the screen but with some kind of translucent
  panel over it. Mouse also works. I tried to type blink the password
  but I had no luck. I only get a working system by going text mode
  (ctrl+alt+f1) and restarting lightdm. No dmesg or Xorg logs seems to
  indicate any error. The only strange log was in .xsession-errors.old:

  init: processos unity-settings-daemon main (2495) terminados com status 1
  init: processos gnome-session (Unity) main (2539) terminados com status 1
  init: processos unity-panel-service main (2572) terminados com status 1
  init: processos hud main (2536) terminados com status 1
  init: processo indicator-powermain (2740) morto pelo sinal TERM
  init: processo indicator-datetimemain (2741) morto pelo sinal TERM
  init: processo indicator-soundmain (2747) morto pelo sinal TERM
  init: processo indicator-printersmain (2748) morto pelo sinal TERM
  init: processo indicator-sessionmain (2768) morto pelo sinal TERM
  init: processo indicator-syncmain (2795) morto pelo sinal TERM
  init: processo update-notifier-crash (/var/crash/_usr_bin_istanbul.1000.crash)main (4987) morto pelo sinal TERM
  init: processos unity-panel-service-lockscreen main (7447) terminados com status 1
  init: Disconnected from notified D-Bus bus
  init: processos at-spi2-registryd main (2538) terminados com status 1

  But as it has no time info, I cannot tell when they happened.

  At least another user faces the same problem:
  http://ubuntuforums.org/showthread.php?t=2214421

  And this seems to be different from bug 1283938 as pm sleep/wake works
  as expected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.1.2+14.04.20140328.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Apr  2 00:01:05 2014
  DistUpgraded: 2014-03-31 21:24:46,145 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates, 13.350.1, 3.11.0-18-generic, x86_64: installed
   fglrx-updates, 13.350.1, 3.13.0-20-generic, x86_64: installed
   vboxhost, 4.3.10, 3.11.0-18-generic, x86_64: installed
   vboxhost, 4.3.10, 3.13.0-20-generic, x86_64: installed
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Turks XT [Radeon HD 6670/7670] [1002:6758] (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0012]
  InstallationDate: Installed on 2012-10-19 (529 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  JockeyStatus:
   kmod:wl - Broadcom STA wireless driver (Proprietário, Desativado, Não está em uso) [auto-install]
   kmod:fglrx - Video driver for the AMD graphics accelerators (Proprietário, Desativado, Não está em uso)
   kmod:fglrx_updates - ATI Fire GL (Proprietário, Habilitado, Não está em uso)
  MachineType: Dell Inc. XPS 8300
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=6633d579-d782-47ec-ad5a-22abac1412a0 ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: Upgraded to trusty on 2014-04-01 (1 days ago)
  dmi.bios.date: 10/17/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0Y2MRG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd10/17/2011:svnDellInc.:pnXPS8300:pvr:rvnDellInc.:rn0Y2MRG:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: XPS 8300
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140328-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Apr  1 23:48:17 2014
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.0-1ubuntu7
  xserver.video_driver: fglrx

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References