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[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time

 

** Description changed:

  A cousin of bug #1354406
  
  Some of the early testers are hitting a use case that we didn't account
  for, that of multiple alarms set for the same time.
  
  Indicator-datetime currently tries to pull up notifications for, and
  play sounds for, both notifications. That's happening by accident and is
  clearly not the right approach.
  
  I can think of a couple of approaches we might take:
  
- (1) Queue the alarms such that only one triggers at a time. This has the
- advantage of being simple, both in concept and in code. I'm not certain
- this is the most user-friendly approach, as it could be frustrating have
- to dismiss a queue of alarms.
+ -- SOLUTION --
+ If 2 or more alarms have been triggered, the notification at any time will display:
+   Title: 2 Alarms
+   Subtitle: [Label 1] 10:00, [Label 2] 10:01
  
- (2) Somehow fold multiple alarms together. This has the advantage of
- being friendlier to the user as only a single snooze/dismiss prompt
- would be given. However it opens other questions, e.g. which of the
- alarms' sounds should play?
- 
- Of these two I slghtly prefer (1) for its simplicity; however, neither
- of these options seems perfect and I'm hoping Design may have a better
- suggestion
+ The sound of the first alarm will be played. If they have the same time,
+ the one that has been created first.

** Changed in: ubuntu-ux
       Status: Confirmed => Fix Committed

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https://bugs.launchpad.net/bugs/1358890

Title:
  [Notifications] Competing notifications when two alarms kick at the
  same time

Status in The Date and Time Indicator:
  Triaged
Status in Ubuntu UX bugs:
  Fix Committed
Status in “indicator-datetime” package in Ubuntu:
  New

Bug description:
  A cousin of bug #1354406

  Some of the early testers are hitting a use case that we didn't
  account for, that of multiple alarms set for the same time.

  Indicator-datetime currently tries to pull up notifications for, and
  play sounds for, both notifications. That's happening by accident and
  is clearly not the right approach.

  I can think of a couple of approaches we might take:

  -- SOLUTION --
  If 2 or more alarms have been triggered, the notification at any time will display:
    Title: 2 Alarms
    Subtitle: [Label 1] 10:00, [Label 2] 10:01

  The sound of the first alarm will be played. If they have the same
  time, the one that has been created first.

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