← Back to team overview

dx-packages team mailing list archive

Re: [Bug 1181212] Re: Unity Locks up and unable to run commands from terminal to recover

 

I've upgraded to the latest Ubuntu version and no issues since.
On Dec 12, 2014 11:26 PM, "Andrea Azzarone" <1181212@xxxxxxxxxxxxxxxxxx>
wrote:

> Ubuntu 13.04 is no longer supported. Can you reproduce this on 12.04 or
> 14.04 or 14.10?
>
> ** Changed in: unity
>        Status: New => Incomplete
>
> ** Changed in: unity (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1181212
>
> Title:
>   Unity Locks up and unable to run commands from terminal to recover
>
> Status in Unity:
>   Incomplete
> Status in unity package in Ubuntu:
>   Incomplete
>
> Bug description:
>   After a periord of time, computer locks up. I can see the mouse cursor
>   moving around the desktop, unable to use any of the apps on the unity
>   bar and unity doesn't respond. If I do a Ctrl + Alt + F1, I attempt to
>   log in, after entering in the username, it just hangs, doesn't prompt
>   for password. It seems that a process is stuck but unable to determine
>   it. I end up having to reboot gracefully using the Alt + SysRq +
>   R,E,I,S,U,B commands.
>
>   Any logs to check or ideas would be helpful.
>
>   nmc@nmc-OptiPlex-760:~$ lsb_release -rd
>   Description:  Ubuntu 13.04
>   Release:      13.04
>
>   nmc@nmc-OptiPlex-760:~$ apt-cache policy unity
>   unity:
>     Installed: 7.0.0daily13.04.18~13.04-0ubuntu1
>     Candidate: 7.0.0daily13.04.18~13.04-0ubuntu1
>     Version table:
>    *** 7.0.0daily13.04.18~13.04-0ubuntu1 0
>           500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64
> Packages
>           100 /var/lib/dpkg/status
>
>
>   I don't expect to have to reboot my workstation multiple times a day.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 13.04
>   Package: unity 7.0.0daily13.04.18~13.04-0ubuntu1
>   ProcVersionSignature: Ubuntu 3.8.0-20.31-generic 3.8.11
>   Uname: Linux 3.8.0-20-generic x86_64
>   NonfreeKernelModules: nvidia
>   .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0'
>   .proc.driver.nvidia.gpus.1: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/1'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.version:
>    NVRM version: NVIDIA UNIX x86_64 Kernel Module  313.30  Wed Mar 27
> 16:56:45 PDT 2013
>    GCC version:  gcc version 4.7.3 (Ubuntu/Linaro 4.7.3-1ubuntu1)
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.9.2-0ubuntu8
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Fri May 17 08:24:54 2013
>   DistUpgraded: 2013-04-25 16:20:05,463 DEBUG enabling apt cron job
>   DistroCodename: raring
>   DistroVariant: ubuntu
>   DkmsStatus:
>    nvidia-313-updates, 313.30, 3.8.0-20-generic, x86_64: installed
>    virtualbox, 4.2.10, 3.5.0-28-generic, x86_64: installed
>    virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
>    virtualbox, 4.2.10, 3.8.0-20-generic, x86_64: installed
>   EcryptfsInUse: Yes
>   GraphicsCard:
>    Subsystem: NVIDIA Corporation Device [10de:0619]
>    NVIDIA Corporation G98 [Quadro NVS 450] [10de:06fa] (rev a1) (prog-if
> 00 [VGA controller])
>      Subsystem: NVIDIA Corporation Device [10de:0619]
>   InstallationDate: Installed on 2013-01-17 (119 days ago)
>   InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
>   MachineType: Dell Inc. OptiPlex 760
>   MarkForUpload: True
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-20-generic
> root=/dev/mapper/ubuntu-root ro quiet splash
>   SourcePackage: unity
>   UpgradeStatus: Upgraded to raring on 2013-04-25 (21 days ago)
>   dmi.bios.date: 08/17/2009
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A05
>   dmi.board.name: 0M858N
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A01
>   dmi.chassis.type: 6
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA05:bd08/17/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
>   dmi.product.name: OptiPlex 760
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.43-0ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.7.3-0ubuntu2b2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.21.6-0ubuntu4
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.7-0ubuntu1
>   xserver.bootTime: Fri May 17 07:30:50 2013
>   xserver.configfile: /etc/X11/xorg.conf
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>
>   xserver.version: 2:1.13.3-0ubuntu6
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/unity/+bug/1181212/+subscriptions
>

-- 
You received this bug notification because you are a member of DX
Packages, which is subscribed to unity in Ubuntu.
Matching subscriptions: dx-packages
https://bugs.launchpad.net/bugs/1181212

Title:
  Unity Locks up and unable to run commands from terminal to recover

Status in Unity:
  Incomplete
Status in unity package in Ubuntu:
  Incomplete

Bug description:
  After a periord of time, computer locks up. I can see the mouse cursor
  moving around the desktop, unable to use any of the apps on the unity
  bar and unity doesn't respond. If I do a Ctrl + Alt + F1, I attempt to
  log in, after entering in the username, it just hangs, doesn't prompt
  for password. It seems that a process is stuck but unable to determine
  it. I end up having to reboot gracefully using the Alt + SysRq +
  R,E,I,S,U,B commands.

  Any logs to check or ideas would be helpful.

  nmc@nmc-OptiPlex-760:~$ lsb_release -rd
  Description:	Ubuntu 13.04
  Release:	13.04

  nmc@nmc-OptiPlex-760:~$ apt-cache policy unity
  unity:
    Installed: 7.0.0daily13.04.18~13.04-0ubuntu1
    Candidate: 7.0.0daily13.04.18~13.04-0ubuntu1
    Version table:
   *** 7.0.0daily13.04.18~13.04-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
          100 /var/lib/dpkg/status

  
  I don't expect to have to reboot my workstation multiple times a day.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: unity 7.0.0daily13.04.18~13.04-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-20.31-generic 3.8.11
  Uname: Linux 3.8.0-20-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.gpus.1: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/1'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  313.30  Wed Mar 27 16:56:45 PDT 2013
   GCC version:  gcc version 4.7.3 (Ubuntu/Linaro 4.7.3-1ubuntu1)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri May 17 08:24:54 2013
  DistUpgraded: 2013-04-25 16:20:05,463 DEBUG enabling apt cron job
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia-313-updates, 313.30, 3.8.0-20-generic, x86_64: installed
   virtualbox, 4.2.10, 3.5.0-28-generic, x86_64: installed
   virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
   virtualbox, 4.2.10, 3.8.0-20-generic, x86_64: installed
  EcryptfsInUse: Yes
  GraphicsCard:
   Subsystem: NVIDIA Corporation Device [10de:0619]
   NVIDIA Corporation G98 [Quadro NVS 450] [10de:06fa] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:0619]
  InstallationDate: Installed on 2013-01-17 (119 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. OptiPlex 760
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-20-generic root=/dev/mapper/ubuntu-root ro quiet splash
  SourcePackage: unity
  UpgradeStatus: Upgraded to raring on 2013-04-25 (21 days ago)
  dmi.bios.date: 08/17/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 0M858N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/17/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Fri May 17 07:30:50 2013
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.13.3-0ubuntu6

To manage notifications about this bug go to:
https://bugs.launchpad.net/unity/+bug/1181212/+subscriptions


References