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[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor

 

Sounds like it may be a video driver bug.  Let's start by collecting
information on your system.  If you would, please open a terminal
application and type the command "apport-collect 1414230".  This will
(hopefully) gather information on your system hardware and software
configuration and attach it to this bug for further analysis.

** Changed in: unity (Ubuntu)
       Status: New => Incomplete

** Changed in: unity (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1414230

Title:
  v14.04 screen garbled upon restart with external monitor

Status in unity package in Ubuntu:
  Incomplete

Bug description:
  I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything
  works fine on the laptop by itself. But if I connect the laptop to an
  external monitor (a HDTV in this instance) via a HDMI cable, the
  display on the laptop screen and on the external monitor work fine:

  1)  until I close the screen of the laptop while the laptp is still
  on, let it go to sleep, and then open the screen and restart. At that
  point the laptop and external montor screens are black with some
  garbled characters. There is no way to recover the laptop but shut it
  down and perform a cold boot.

  2) and continue to do so if I use the suspend command (from the drop
  down menu from the top right corner of the screen). The laptop and the
  external monitor go dark when the computer suspends. Upon waking both
  the laptop screen and the external monitor work fine. Needless to say
  closing the lid after using the suspend command makes no difference.

  Any clues on what could be happening when I close the lid of the
  laptop to suspend the laptop?

  Ubuntu information: 64 bit version
  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=14.04
  DISTRIB_CODENAME=trusty
  DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"

  viswa@netbook:~$ uname -r
  3.11.0-18-generic

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