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Message #31054
[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor
[Expired for Unity because there has been no activity for 60 days.]
** Changed in: unity
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1414230
Title:
v14.04 screen garbled upon restart with external monitor
Status in Unity:
Expired
Status in unity package in Ubuntu:
Expired
Bug description:
I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything
works fine on the laptop by itself. But if I connect the laptop to an
external monitor (a HDTV in this instance) via a HDMI cable, the
display on the laptop screen and on the external monitor work fine:
1) until I close the screen of the laptop while the laptp is still
on, let it go to sleep, and then open the screen and restart. At that
point the laptop and external montor screens are black with some
garbled characters. There is no way to recover the laptop but shut it
down and perform a cold boot.
2) and continue to do so if I use the suspend command (from the drop
down menu from the top right corner of the screen). The laptop and the
external monitor go dark when the computer suspends. Upon waking both
the laptop screen and the external monitor work fine. Needless to say
closing the lid after using the suspend command makes no difference.
Any clues on what could be happening when I close the lid of the
laptop to suspend the laptop?
Ubuntu information: 64 bit version
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"
viswa@netbook:~$ uname -r
3.11.0-18-generic
---
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
DistUpgraded: 2014-04-22 18:27:56,752 DEBUG enabling apt cron job
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
EcryptfsInUse: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6250] [1002:9804] (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0598]
InstallationDate: Installed on 2013-10-27 (453 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Acer AO722
NonfreeKernelModules: wl fglrx
Package: unity 7.2.3+14.04.20140826-0ubuntu1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=2eac150f-27b7-4f54-879d-5a176d9b6e87 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
Tags: trusty trusty trusty ubuntu compiz-0.9
Uname: Linux 3.11.0-18-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-04-22 (276 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/25/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.01
dmi.board.name: AO722
dmi.board.vendor: Acer
dmi.board.version: V1.01
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.01:bd03/25/2011:svnAcer:pnAO722:pvrV1.01:rvnAcer:rnAO722:rvrV1.01:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: AO722
dmi.product.version: V1.01
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1~ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Jan 24 14:18:48 2015
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.6
xserver.video_driver: fglrx
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