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[Bug 1414230] Re: v14.04 screen garbled upon restart with external monitor

 

[Expired for Unity because there has been no activity for 60 days.]

** Changed in: unity
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1414230

Title:
  v14.04 screen garbled upon restart with external monitor

Status in Unity:
  Expired
Status in unity package in Ubuntu:
  Expired

Bug description:
  I have installed Ubuntu 14.04 on a Acer Aspire One 722. Everything
  works fine on the laptop by itself. But if I connect the laptop to an
  external monitor (a HDTV in this instance) via a HDMI cable, the
  display on the laptop screen and on the external monitor work fine:

  1)  until I close the screen of the laptop while the laptp is still
  on, let it go to sleep, and then open the screen and restart. At that
  point the laptop and external montor screens are black with some
  garbled characters. There is no way to recover the laptop but shut it
  down and perform a cold boot.

  2) and continue to do so if I use the suspend command (from the drop
  down menu from the top right corner of the screen). The laptop and the
  external monitor go dark when the computer suspends. Upon waking both
  the laptop screen and the external monitor work fine. Needless to say
  closing the lid after using the suspend command makes no difference.

  Any clues on what could be happening when I close the lid of the
  laptop to suspend the laptop?

  Ubuntu information: 64 bit version
  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=14.04
  DISTRIB_CODENAME=trusty
  DISTRIB_DESCRIPTION="Ubuntu 14.04.1 LTS"

  viswa@netbook:~$ uname -r
  3.11.0-18-generic
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: 2014-04-22 18:27:56,752 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6250] [1002:9804] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0598]
  InstallationDate: Installed on 2013-10-27 (453 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer AO722
  NonfreeKernelModules: wl fglrx
  Package: unity 7.2.3+14.04.20140826-0ubuntu1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=2eac150f-27b7-4f54-879d-5a176d9b6e87 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Tags:  trusty trusty trusty ubuntu compiz-0.9
  Uname: Linux 3.11.0-18-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (276 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/25/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.01
  dmi.board.name: AO722
  dmi.board.vendor: Acer
  dmi.board.version: V1.01
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.01:bd03/25/2011:svnAcer:pnAO722:pvrV1.01:rvnAcer:rnAO722:rvrV1.01:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: AO722
  dmi.product.version: V1.01
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat Jan 24 14:18:48 2015
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.6
  xserver.video_driver: fglrx

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