← Back to team overview

dx-packages team mailing list archive

[Bug 1311316] Re: After locking screen there is no input field to type password for unlock

 

Problem occurs with up-to-date Ubuntu 14.04.2 on Dell Inspiron 7348.
Ctrl+Alt+F2 and service lightdm restart does the trick (with work lost of course).

1. Do you use a multi-head setup? If yes, using just one monitor fixes the issue?
No multi-head

2. Can you reproduce all the time?
If a session is opened, yes, apparently.
If I loggout of session before closing the lid, it seems to work correctly

3. Do you use ldap? If yes, using gnome-screensaver fix the issue (see comment #115) can you still reproduce that?
No

4. Please consider posting /var/log/auth.log (at least part of it, should not contain sensitive information)
OK, posted as attachement

5. Please specify the unity version
thierry@thierry-Inspiron-7348:~$ dpkg -l unity
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom                                             Version                      Architecture                 Description
+++-===============================================-============================-============================-===================================================================================================
ii  unity                                           7.2.4+14.04.20150316-0ubuntu amd64                        Interface designed for efficiency of space and interaction.


** Attachment added: "As asked, my /var/log/auth.log"
   https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1311316/+attachment/4402904/+files/auth.log

-- 
You received this bug notification because you are a member of DX
Packages, which is subscribed to unity in Ubuntu.
Matching subscriptions: dx-packages
https://bugs.launchpad.net/bugs/1311316

Title:
  After locking screen there is no input field to type password for
  unlock

Status in Unity:
  Fix Released
Status in Unity 7.2 series:
  Fix Released
Status in unity package in Ubuntu:
  Fix Released

Bug description:
  *** IMPORTANT **

  *** The fix is not included in TRUSTY. Will be included with next SRU.
  ***

  If you can reproduce this bug please be sure to provide the following info:
  1. Do you use a multi-head setup? If yes, using just one monitor fixes the issue?
  2. Can you reproduce all the time?
  3. Do you use ldap? If yes, using gnome-screensaver fix the issue (see comment #115) can you still reproduce that?
  4. Please consider posting /var/log/auth.log (at least part of it, should not contain sensitive information)
  5. Please specify the unity version
  *** END IMPORTANT **

  Sometimes (but not always) after locking the screen there is the
  situation not having any input field where I can type the password to
  unlock the session again. The shaded gray area simply does not have
  the input field. I can't do anything, I have to switch to text console
  and stop/start lightdm service to cure the problem loosing all of my
  session :(

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.2.0+14.04.20140416-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CurrentDesktop: Unity
  Date: Tue Apr 22 22:17:57 2014
  InstallationDate: Installed on 2012-03-03 (780 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  SourcePackage: unity
  UpgradeStatus: Upgraded to trusty on 2013-10-18 (186 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/unity/+bug/1311316/+subscriptions


References