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[Launchpad Bug Tracker <1378350@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-system-settings (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1378350

Title:
  Need to allow multiple apps to handle the same url patterns

Status in Canonical System Image:
  New
Status in Ubuntu UX:
  Fix Committed
Status in content-hub package in Ubuntu:
  Invalid
Status in ubuntu-system-settings package in Ubuntu:
  Confirmed
Status in url-dispatcher package in Ubuntu:
  Triaged

Bug description:
  Steps:
  * install gmail and dekko apps

  Expected:
  * when using a mailto: URL (see bug #1351222) URL, the user should be asked which app to open (and cache the response optionally?)

  Current:
  * not sure what would happen ;)

  ________________Design resolution _________________________

  Case 1: If no email client is installed and a user clicks on a 'mail
  to' link, the user should be prompted to download the Dekko app.

  Case 2: If the user has Dekko installed, then clicking on the 'mail
  to' link should open the Dekko client --> compose mail screen to the
  'mail to' address.

  Case 3: If the user has Dekko and Gmail installed, the 'mail to' link
  by default should open in the Dekko client. However, the user can
  change their mail client preferences in system settings.

  Case 4: If the user has Gmail and another mail client installed, the
  'mail to' link should default to the first client that was installed
  on their device (which would be the default mail client preference in
  system settings -  this can be changed by the user via system
  settings).

  Notes:
  1. Wherever the user has not actively changed a mail client preference and Dekko is installed on their device, the default 'mail to' client should be Dekko.
  2. When clicking on a 'mail to' link, the user's expectation is to have this link open in a relevant client (unless it is case 1), therefore this should be the case and any mail preference choices the user can perform via system settings rather than being presented with multiple choice options of which client to open the URL in.

  <https://wiki.ubuntu.com/URLDispatcher>: "Whenever the URL dispatcher
  is called on to open an address that multiple apps have registered
  for, it should open a “Use App” dialog, with a centered grid of
  labelled buttons with the icon for each applicable app, followed by a
  “Cancel” button."

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