dx-packages team mailing list archive

[Pat <pat.pathmanathan@xxxxxxxxx>]

@Mark Tidd, I had the same problem with pia indicator. I contacted pia's
help desk and they gave me the folowing instructions to fix it. You can
copy and past the instructions in the terminal. It is best to remove the
app and re-install it. The instructions below were sent to me by the
pia's support team:

To remove the app follow these instructions:

Please, I will encourage you to fully remove the PIA app, then download
a fresh copy of the app and re-install, then check if issue persist. To
uninstall our application you can simply run the following terminal
command:

    NOTE: Please make sure this step is completed very carefully. All
symbols, and spacing are VERY important. Incorrect usage of this command
can lead to DATA LOSS. (It is best to simply copy and paste the command
below)


rm -rf ~/.pia_manager/

If the command is successful, there will be no confirmation, it will
simply go to a new line in the Terminal window.

Once you have done that, you can install the app from:
https://www.privateinternetaccess.com/installer/download_installer_linux
,

Then, from the terminal in the directory you downloaded to:

1) Extract file: tar -xzf pia-v68-installer-linux.tar.gz

2) Tell OS to proceed: chmod +x pia-v68-installer-linux.sh

3) Run installer: ./pia-v68-installer-linux.sh

Please enter your login details and click save. Make sure not to select
Start application at login and Auto-connect on launch.


To fix the pia app not showing on the indicator, pia's support team suggested the following:

>From the terminal type the following instructions:

1. Open terminal and type:

cd ~/.pia_manager/pia_manager/

Next run the following (this is case sensitive, so it may be best to
copy and paste),

env XDG_CURRENT_DESKTOP=Unity ./run.sh


After trying the above, does the icon appear in the tray(it may take 15 seconds or so)? If not, is there any errors in the terminal?

If the above worked, please proceed to the next step:

2.  Next you need to edit pia_manager.desktop in
/.local/share/applications and add the following line after Exec=:

env XDG_CURRENT_DESKTOP=Unity

To do so, please enter the following commands in terminal:

cd ~/.local /share/applications

Next, type the following:

nano pia_manager.desktop


The final result should look something like the following (additional information in bold; YourUserName will of course be different, e.g Arthur):

Type=Application Name=Private Internet Access                                                                     
Exec=env XDG_CURRENT_DESKTOP=Unity /home/YourUserName/.pia_manager/pia_manager/run.sh                            
Icon=/home/YourUserName/.pia_manager/pia_tray_files/img/default_app_logo.png 


(there is a space between Unity and /home)

To exit and save, hit ctrl-x on your keyboard and hit y

I also copied the edited pia_manager.desktop in
/.local/share/applications to /user/share/applications folder. This is
so that I can search for the app in the dash. All you need to do in dash
is start type priv it sholud show two green icons for Private Internet
Access. Select the bigger one of the two (it is slightly brighter than
the other). Once the app started, you should see the icon on the
launcher. Right click on it and select lock to launcher. This enables
you to run the app from the launcher from now on.

Hope fully you should the red icon on the app indicator.

Good luck

-- 
You received this bug notification because you are a member of DX
Packages, which is subscribed to appmenu-qt in Ubuntu.
Matching subscriptions: dx-packages
https://bugs.launchpad.net/bugs/1629251

Title:
  Some app-indicators not showing menus

Status in appmenu-qt package in Ubuntu:
  Confirmed
Status in gnome-session package in Ubuntu:
  Confirmed
Status in unity package in Ubuntu:
  Confirmed

Bug description:
  Impact
  ======
  In Ubuntu 16.10 the menus of the Dropbox and hplip app-indicators are not working. I attach a video of the problem.

  Test Case
  =========
  sudo apt install hplip-gui
  Log out
  Log in (to Unity)
  Click the hp indicator in the top left of the screen.
  Does it show items or is it blank?

  appmenu-qt 0.2.7+14.04.20140305-0ubuntu2  is installed

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: unity 7.5.0+16.10.20160906.1-0ubuntu1
  ProcVersionSignature: Ubuntu 4.8.0-17.19-generic 4.8.0-rc7
  Uname: Linux 4.8.0-17-generic x86_64
  .tmp.unity_support_test.0:

  ApportVersion: 2.20.3-0ubuntu7
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity:Unity7
  Date: Fri Sep 30 11:44:26 2016
  DistUpgraded: 2016-09-01 11:00:51,009 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8))
  DistroCodename: yakkety
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.1.6, 4.4.0-9136-generic, x86_64: installed
   virtualbox, 5.1.6, 4.8.0-11-generic, x86_64: installed
   virtualbox, 5.1.6, 4.8.0-15-generic, x86_64: installed
   virtualbox, 5.1.6, 4.8.0-16-generic, x86_64: installed
   virtualbox, 5.1.6, 4.8.0-17-generic, x86_64: installed
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Bonaire [FirePro W5100] [1002:6649] (prog-if 00 [VGA controller])
     Subsystem: Dell Bonaire [FirePro W5100] [1028:230c]
  InstallationDate: Installed on 2015-10-17 (348 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. Precision Tower 7810
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-17-generic root=UUID=63c3c29d-24d9-4ecb-8511-3f2291792bc5 ro quiet splash vt.handoff=7
  SourcePackage: unity
  UpgradeStatus: Upgraded to yakkety on 2016-09-01 (29 days ago)
  dmi.bios.date: 04/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0GWHMW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/14/2015:svnDellInc.:pnPrecisionTower7810:pvr01:rvnDellInc.:rn0GWHMW:rvrA00:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision Tower 7810
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.70-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
  xserver.bootTime: Thu Sep 29 08:45:37 2016
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.18.4-1ubuntu6
  xserver.video_driver: radeon

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