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[Bug 1842414] Re: gnome-shell crashed with SIGSEGV in g_str_hash()

 

*** This bug is a duplicate of bug 1841382 ***
    https://bugs.launchpad.net/bugs/1841382

This crash looks suspiciously similar to bug 1841382.

** Information type changed from Private to Public

** Summary changed:

- gnome-shell crashed with SIGSEGV in g_str_hash()
+ gnome-shell crashed with SIGSEGV in g_str_hash() from g_hash_table_lookup() from update_user()

** Also affects: accountsservice (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: accountsservice (Ubuntu)
       Status: New => Confirmed

** Changed in: accountsservice (Ubuntu)
   Importance: Undecided => Medium

** Summary changed:

- gnome-shell crashed with SIGSEGV in g_str_hash() from g_hash_table_lookup() from update_user()
+ gnome-shell crashed with SIGSEGV in g_str_hash() from g_hash_table_lookup() from update_user() from on_user_changed()

** Description changed:

+ https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f
+ 
  Laptop was asleep (Dell XPS13 9370). I plugged it into a thunderbolt 3
  dock (Caldigit TS3+). Keyboard rattling had no apparent effect at waking
  it up. Opened lid to see lock screen, keyboard still non-responsive.
  Unlocked using laptop's own keyboard. Logged in to see this and some
  other crashes being reported currently.
  
  As description is what i was doing and it was the same for all crashes,
  am copy-pasting that part from first bug #1842412 then adding notes. In
  this case, it seems to have relaunched as session is continuing and
  gnome-shell is running.
  
  ProblemType: Crash
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.33.91-1ubuntu1
  ProcVersionSignature: Ubuntu 5.2.0-15.16-generic 5.2.9
  Uname: Linux 5.2.0-15-generic x86_64
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CrashCounter: 1
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep  2 23:31:05 2019
  DisplayManager: gdm3
  ExecutablePath: /usr/bin/gnome-shell
  InstallationDate: Installed on 2018-09-11 (356 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180214)
  ProcCmdline: /usr/bin/gnome-shell
  ProcEnviron:
-  LANG=en_GB.UTF-8
-  LANGUAGE=en_GB:en
-  PATH=(custom, user)
-  SHELL=/usr/bin/zsh
-  XDG_RUNTIME_DIR=<set>
+  LANG=en_GB.UTF-8
+  LANGUAGE=en_GB:en
+  PATH=(custom, user)
+  SHELL=/usr/bin/zsh
+  XDG_RUNTIME_DIR=<set>
  RelatedPackageVersions: mutter-common 3.33.91-1ubuntu1
  Signal: 11
  SourcePackage: gnome-shell
  StacktraceTop:
-  __GI_raise (sig=<optimised out>) at ../sysdeps/unix/sysv/linux/raise.c:50
-  ()
-  <signal handler called> () at /lib/x86_64-linux-gnu/libc.so.6
-  g_str_hash () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
-  g_hash_table_lookup () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
+  __GI_raise (sig=<optimised out>) at ../sysdeps/unix/sysv/linux/raise.c:50
+  ()
+  <signal handler called> () at /lib/x86_64-linux-gnu/libc.so.6
+  g_str_hash () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
+  g_hash_table_lookup () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
  Title: gnome-shell crashed with SIGSEGV in __GI_raise()
  UpgradeStatus: Upgraded to eoan on 2019-07-16 (48 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  separator:

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https://bugs.launchpad.net/bugs/1842414

Title:
  gnome-shell crashed with SIGSEGV in g_str_hash() from
  g_hash_table_lookup() from update_user() from on_user_changed()

Status in accountsservice package in Ubuntu:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  https://errors.ubuntu.com/problem/3a817938d76d231fdfc8f698392fbf5e3724084f

  Laptop was asleep (Dell XPS13 9370). I plugged it into a thunderbolt 3
  dock (Caldigit TS3+). Keyboard rattling had no apparent effect at
  waking it up. Opened lid to see lock screen, keyboard still non-
  responsive. Unlocked using laptop's own keyboard. Logged in to see
  this and some other crashes being reported currently.

  As description is what i was doing and it was the same for all
  crashes, am copy-pasting that part from first bug #1842412 then adding
  notes. In this case, it seems to have relaunched as session is
  continuing and gnome-shell is running.

  ProblemType: Crash
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.33.91-1ubuntu1
  ProcVersionSignature: Ubuntu 5.2.0-15.16-generic 5.2.9
  Uname: Linux 5.2.0-15-generic x86_64
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CrashCounter: 1
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep  2 23:31:05 2019
  DisplayManager: gdm3
  ExecutablePath: /usr/bin/gnome-shell
  InstallationDate: Installed on 2018-09-11 (356 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180214)
  ProcCmdline: /usr/bin/gnome-shell
  ProcEnviron:
   LANG=en_GB.UTF-8
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   SHELL=/usr/bin/zsh
   XDG_RUNTIME_DIR=<set>
  RelatedPackageVersions: mutter-common 3.33.91-1ubuntu1
  Signal: 11
  SourcePackage: gnome-shell
  StacktraceTop:
   __GI_raise (sig=<optimised out>) at ../sysdeps/unix/sysv/linux/raise.c:50
   ()
   <signal handler called> () at /lib/x86_64-linux-gnu/libc.so.6
   g_str_hash () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
   g_hash_table_lookup () at /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
  Title: gnome-shell crashed with SIGSEGV in __GI_raise()
  UpgradeStatus: Upgraded to eoan on 2019-07-16 (48 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  separator:

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