dx-packages team mailing list archive

[Sebastien Bacher <1885452@xxxxxxxxxxxxxxxxxx>]

When did you get the log and at what time did you see the 'something
went wrong' screen? There is no obvious error in the log. When you see
the error screen could you take a screenshot, then switch to a VT (e.g
ctrl-alt-F3) and get the journalctl log from there?

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https://bugs.launchpad.net/bugs/1885452

Title:
  pc freezes and crashes during accountsservice upgrade on fresh ubuntu
  focal fossa install

Status in accountsservice package in Ubuntu:
  Incomplete

Bug description:
  After a fresh install of Focal Fossa and running sudo apt update and sudo apt upgrade, when the upgrade reaches "setting up accountsservice" the PC freezes, then crashes. This was reproducible on another computer (laptop). I reinstalled Ubuntu and put the package on hold. Later, I found that by installing and activating lightdm, this problem was remediated. Found this solution accidentally, while I was looking to correct login screen loops after I installed the nvidia drivers. This is unrelated, since the laptop does not have nvidia.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-06-29 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Package: accountsservice 0.6.55-0ubuntu12~20.04.1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41
  Tags:  focal
  Uname: Linux 5.4.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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