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Message #43479
[Bug 1903388] Re: Failure to write to NVMe disk soon after boot (APST-related)
** Attachment added: "output of $ sudo nvme get-feature -f 0x0c -H /dev/nvme0"
https://bugs.launchpad.net/ubuntu/+source/compiz-plugins-main/+bug/1903388/+attachment/5432136/+files/info-nvme-get-feature-APST.txt
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https://bugs.launchpad.net/bugs/1903388
Title:
Failure to write to NVMe disk soon after boot (APST-related)
Status in linux package in Ubuntu:
New
Bug description:
Hi all,
This one is similar to #1805816 and #1678184 (one was fixed, other closed).
Symptoms:
During regular use, system starts failing after 10m - 1hr after start.
Icons start disappearing, writing to disk fails.
In-memory operations still work for a while (switching windows, streaming video calls, typing).
After some time the entire system crashes, with a Black Screen Of Death constantly looping:
---------------------------
EXT4-fs error (device nvme0n1p5) ext4_find_entry:1455: inode #4594258: comm gmain: reading directory lblock 0
[... same repeats for 8 times on average]
systemd-journald[439]: Failed to write entry (9 items, 270 bytes), ignoring: Read-only file system
[... repeats for 10 times on average]
---------------------------
Probable causes:
Updated both kernel and BIOS 2 days ago. Unable to determine, which one caused the change.
Don't know how to determine which kernel and bios I was running before the update.
Looks like APST issue, based on info from web and previous bug reports.
Verification:
Created a rudimentary bash script, writing to a file in a loop, incrementing timeout between two consecutive writes each time.
Ran script using:
- different nvme_core.default_ps_max_latency_us settings
in GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvme_core.default_ps_max_latency_us=[0|200|5500]"
- regular boot mode
- logged in to account
- on battery power
With default_ps_max_latency_us NOT SET:
writing FAILS between 57 and 70 seconds timeout between writes
With default_ps_max_latency_us=5500:
no write failure during 1hrs run
With default_ps_max_latency_us=200:
no write failure during 30m run
With latency 0:
no write failure during 10m run
This suggests an APST issue.
Machine:
Lenovo Thinkpad T570
Disk:
SAMSUNG MZVLB512HAJQ-000L7
512 GB (512110190592 bytes)
Firmware: 3L2QEXA7
Serial#: S3TNNE0K119126
System:
OS 1: Ubuntu 18.04.5 LTS
Kernel: 4.15.0-122-generic #124-Ubuntu SMP Thu Oct 15 13:03:05 UTC 2020 x86_64
OS 2: Windows 7 (on a separate partition on same disk, dualbooted with grub).
Actions taken:
Successfully checked the partitions for errors by running "Check partition" and "Repair partition" in Disks utility in Ubuntu, running from a bootable USB.
Starting in "recovery mode" yields an error (among other suspicious behavior):
--------------------
sd 0:0:0:0: Attached scsi generic sg0 type 0
sd 0:0:0:0: [sda] Attached SCSI removable Disk
input: TPPS/2 IBM TrackPoint as /devices/platform/18042/serio1/serio2/input/input ....
nvme nvme0: controller is down; will reset: CSTS=0xffffffff, PCI_STATUS=0x10
nvme 0000:40:00.0: enabling device (0000 -> 0002)
nvme nvme0: Removing after probe failure status: -19
nvme0n1: detected capacity change from 512110190592 to 0
print_req_error: I/O error, dev nvme0n1, sector 1000215040
nvme nvme0: failed to set APST feature (-19)
Waiting for suspend/resume device ... Begin: Running /scripts/local-block
No devices listed in conf file were found.
No devices listed in conf file were found.
[repeats]
--------------------
Without nvme_core.default_ps_max_latency_us set: writing fails between cca. 57 - 70, on battery.
With nvme_core.default_ps_max_latency_us=5500: FIXES THE PROBLEM.
With nvme_core.default_ps_max_latency_us=200: FIXES THE PROBLEM.
With nvme_core.default_ps_max_latency_us=0: FIXES THE PROBLEM.
Previous behavior on same machine:
Same OS, with a previous Kernel has been running perfectly fine for the last year, "on high revs" (it's a development machine).
Often running on battery alone.
sleep and wakeup without issues.
It is running Windows 7 (dual booted) without issues.
Misc info:
To test different settings, did 'sudo nano /etc/default/grub' with each of these settings:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
# GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvme_core.default_ps_max_latency_us=5500"
# GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvme_core.default_ps_max_latency_us=200"
# GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nvme_core.default_ps_max_latency_us=0"
followed by 'sudo update-grub' and reboot.
Related bugs (links):
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1678184
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1805816
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vanjad 2707 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=23ec2501-e6b9-41c8-84ae-7098b3721cc9
InstallationDate: Installed on 2018-05-30 (892 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO 20H9004HSC
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-122-generic root=UUID=d28c5695-65bc-4c81-ac20-0a8291f03147 ro quiet splash nvme_core.default_ps_max_latency_us=0 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-122.124-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-122-generic N/A
linux-backports-modules-4.15.0-122-generic N/A
linux-firmware 1.173.19
Tags: wayland-session bionic
Uname: Linux 4.15.0-122-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1VET52W (1.42 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20H9004HSC
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1VET52W(1.42):bd12/03/2019:svnLENOVO:pn20H9004HSC:pvrThinkPadT570:rvnLENOVO:rn20H9004HSC:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T570
dmi.product.name: 20H9004HSC
dmi.product.version: ThinkPad T570
dmi.sys.vendor: LENOVO
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References