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Re: [Question #204072]: SSL certificate fetch failure. Unknown protocol:s23_clnt.c

To: epoptes@xxxxxxxxxxxxxxxxxxx
From: Alkis Georgopoulos <question204072@xxxxxxxxxxxxxxxxxxxxx>
Date: Wed, 25 Jul 2012 03:41:05 -0000
Reply-to: question204072@xxxxxxxxxxxxxxxxxxxxx
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Question #204072 on Epoptes changed:
https://answers.launchpad.net/epoptes/+question/204072

    Status: Open => Needs information

Alkis Georgopoulos requested more information:
Hi James,

you're the third person reporting this issue, but I've never seen it or been able to reproduce it.
It sounds like a problem either in the python SSL libraries or in openssl.
Would you mind finding me in IRC (epoptes Help → Live chat (IRC)) so that we can share a VNC screen (Help → Remote support) and troubleshoot it more easily?

If not, could you try installing the Quantal version of openssl in one of your clients, to check if it's some openssl problem that has already been fixed?
http://packages.ubuntu.com/quantal/openssl

If you cannot do any of those, try manually copying
/etc/epoptes/server.crt to one of your clients (e.g. with scp) and see
if everything works fine afterwards.

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