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Re: [Question #252327]: Launchpad Answers, mailing list, or something else?

 

Question #252327 on Graphite changed:
https://answers.launchpad.net/graphite/+question/252327

    Status: Open => Answered

Nicholas Whitehead proposed the following answer:
How about doing it through Stackoverflow ?
On Jul 28, 2014 8:13 PM, "Jason Dixon" <question252327@xxxxxxxxxxxxxxxxxxxxx>
wrote:

> New question #252327 on Graphite:
> https://answers.launchpad.net/graphite/+question/252327
>
> Personally I find that Launchpad Answers (Q&A) is the sole redeeming
> feature of the entire Launchpad service. That said, it's the sole remaining
> artifact of Graphite's existence on Launchpad. And frankly, while I
> appreciate that the user experience of Answers results in a much higher
> signal-to-noise ratio than a mailing list, the administrative aspects of
> the feature, like the rest of Launchpad, are still pretty awful.
>
> I'd like to get feedback on how you feel about Answers compared to other
> community support mechanisms. I am pretty strongly (although perhaps not
> *staunchly*) against moving our official support channel to a mailing
> list(1). Unfortunately, our code hosting provider, GitHub, does not offer
> any comparable features.
>
> Have you encountered any 3rd party support services that would fill the
> niche? Basically what I like about Answers is the strict format for posting
> questions and updating the question status (e.g. open, answered,
> information requested, expired, etc), the ability to auto-expire unanswered
> questions, and the way it couples this functionality with a pseudo mailing
> list archive format (https://lists.launchpad.net/graphite-dev/).
>
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